What are the responsibilities and job description for the Office Manager - Avionics position at Melbourne Flight Training?
Sebastian Communication is a leading provider of cutting-edge avionics solutions, delivering high-quality products and services to the aviation industry. We pride ourselves on innovation, reliability, and customer satisfaction. As Office Manager, you will play a crucial role in supporting avionics operations, sales, and customer service while working closely with the Avionics Manager to achieve company goals.
DUTIES & RESPONSIBILITIES
Customer Relations & Sales Support
Develop and maintain relationships with key customers to drive avionics sales.
Identify sales opportunities, prepare proposals, and assist in closing deals.
Maintain price lists and collaborate with AMTs to identify upselling opportunities.
Administrative & Operational Support
Prepare quotes, process approvals, and coordinate shipments.
Assist in maintaining service manuals, bulletins, airworthiness directives, and aircraft specifications.
Support inventory, tooling, and equipment management for hangar and ramp activities.
FAA & Compliance Assistance
Serve as a liaison between the company, clients, and the FAA.
Assist with managing maintenance certificates and correspondence.
Ensure technicians follow prescribed procedures in line with industry regulations.
Marketing & Business Development
Monitor market trends, competitor activities, and emerging technologies.
Collaborate on targeted marketing campaigns for avionics products and services.
Work within budgets and provide financial reporting for the avionics department.
Technician & Project Coordination
Provide technicians with applicable procedures and operating guidelines.
Assist in assigning technicians to tasks based on skill levels.
Support planning and project management to meet customer timelines.
QUALIFICATIONS
- Background in customer service, aviation, and bookkeeping preferred.
- Understanding of business operations, quoting, planning, and reporting.
- Proficiency in Microsoft Office and general computer skills.
- Must pass a drug and background check and be authorized to work in the U.S.
BENEFITS
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Job Type: Full-time
