What are the responsibilities and job description for the Receptionist position at Meldon Law?
Meldon Law is seeking a dedicated and passionate Receptionist who arrives each day with intent and enthusiasm for their role. As the first point of contact for clients and visitors, you will set the tone for a welcoming and professional atmosphere. The ideal candidate must have excellent grammar, a clear and pleasant voice, and a commitment to delivering exceptional service.
Essential Functions:
Client and Visitor Reception:
- Greet clients and visitors, ensuring they feel welcomed and assisted in a professional manner.
Call Management:
- Answer and route incoming calls using a multi-line phone system, relaying accurate messages to appropriate staff members.
Office Cleanliness:
- Maintain cleanliness and sanitize various areas of the office, including common spaces and reception.
Mail and Document Handling:
- Sort, open, scan, and distribute incoming mail, faxes, and packages promptly.
Administrative Support:
- Assist with special projects, administrative tasks, and other duties as assigned by management.
Supply Management:
- Monitor and manage office supply inventory and request restocking as needed.
Compliance and Confidentiality:
- Adhere to all legal and ethical standards regarding client confidentiality and information handling.
- Ensure compliance with relevant laws, regulations, and firm policies.
Continuous Improvement:
- Proactively identify opportunities for process improvement and increased efficiency within the reception workflow.
- Participate in training sessions and professional development activities to continuously enhance job skills and knowledge.
Qualifications:
- High school diploma or equivalent
- Minimum of one (1) year experience operating a multi-line phone system.
- Previous experience in a law firm or professional office environment is preferred
- Bilingual (English/Spanish) is highly preferred
To be successful in this position you must possess the following competencies:
Oral Comprehension and Expression:
- Ability to listen attentively and respond clearly to client and visitor needs.
Multi-tasking and Attention to Detail:
- Capable of handling multiple tasks simultaneously while ensuring accuracy.
Time Management and Organizational Skills:
- Efficiently prioritize tasks to meet deadlines and maintain office operations.
Written Communication Skills:
- Ability to compose clear and concise written messages, emails, and correspondence.
Computer Proficiency:
Skilled in both Mac and Windows operating systems, with the ability to learn and navigate new software quickly.If you take pride in your work, have strong communication skills, and thrive in a fast-paced environment, we encourage you to apply!
