What are the responsibilities and job description for the Front Desk Administrative Assistant position at Melissa Langley, MD?
Responsibilities:
* Serves patients by greeting and helping them, scheduling appointments and maintaining charts.
* Welcomes patients and visitors in person or on the telephone, and answering inquiries.
* Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Keeps patients appointments on schedule by notifying the provider and nurses of patients arrival.
* Comforts patients by anticipating patients questions and maintaining the reception area.
* Ensures availability of information by updating, filing and retrieving patient charts.
* Maintains patient accounts by obtaining, recording and updating personal and insurance information.
* Obtain payment from patients at the end of the patients visit.
* Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies and verifying receipt of supplies.
* Protects patients rights by maintaining confidentiality of medical, personal and financial information.
* Maintains operations by following policies and procedures and reporting needed changes.
* Ability to arrive Monday-Thursday to open and close the office, complete end of day financial reporting log and travel to bank to make a deposit weekly.
* Ability to collaborate with other team members and work with minimal supervision.
* Participate in staff meetings and quarterly inventory
Qualifications/Skills:
* Meticulous attention to detail with the ability to multi-task
* Flexibility with doctor, nurses and patients needs
* Excellent documentation, communication and telephone skills
* Must have strong interpersonal skills
* Strong organizational, administrative and planning skills
* Ability to schedule and re-schedule appointments for patients
* Maintain a professional attitude, dress code and approach to patients
Education/Experience:
* Experience with a medical office and phone systems
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Experience:
- Customer service: 5 years (Preferred)
Ability to Commute:
- Nashville, TN 37215 (Required)
Ability to Relocate:
- Nashville, TN 37215: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22