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Mellow Mushroom Service Manager (Pensacola, Florida)

Mellow Mushroom Pensacola
Pensacola, FL Full Time
POSTED ON 1/2/2025
AVAILABLE BEFORE 2/26/2025

Mellow Mushroom Pizza Bakers is interviewing for management opportunities in our Pensacola. Dynamic leaders only!

We are a franchisee with 4 locations in Atlanta, 2 in Tennessee and 2 in Florida. We are seeking talented, experienced restaurant leaders who have a passion for service and a desire to develop those around them. Our managers are very hands on and strive to make a difference daily to impact our business. Mellow Mushroom takes great pride in having a friendly welcoming neighborhood environment that appeals to our guests and staff. We have a new location in Dawsonville Georgia slotted to open late 2023 and would like to have candidates that would be willing to help open the new location opening and beyond.

Job Requirements: Minimum 5 years of management experience (casual dining preferred). Have a passion for the industry. Proven leadership capabilities with a can do attitude. Results driven with urgency, self accountability and integrity. Excellent communication, decision making skills and multi-tasking. High food safety and sanitation awareness. Dedication to exceptional guest service and at ease with guest interaction. Have the ability to lead, develop, coach and supervise others. Positively impact daily shift activities and financial results. Above average computer skills. Must be 25 years or older. Ability to obtain an alcohol permit. Servsafe or Food Safe Certified/Or can be obtained. Valid driver's license. Vehicle for work related duties/deliveries.

The ideal candidate will possess these capabilities: Integrity, customer first mentality, leadership, team driven, shared accountability, business acumen.

Duties & Responsibilities: Comprehend completely all brand policies, procedures, standards, specifications, guidelines, Health Department and other applicable agencies. Must be able to obtain alcohol permit where required. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ascertain that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards. Achieve company objectives in sales, service, and quality, appearance of facility and sanitation and cleanliness through proper training of employees'. Sustain a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Make employment and termination decisions. Fill in where needed to ensure exceptional guest service standards and efficient operations. Continually strive to develop your staff in all areas of managerial and professional development. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Safeguard that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's and products preventative maintenance programs. Ensure that all products are received in correct unit count and condition; and deliveries are to be performed in accordance with the restaurant's receiving policies and procedures. Supervise and enforce restaurant policies are followed. Dictate employee performance appraisals & employee evaluations are followed and completed on a timely basis. Schedules with consideration to meet labor cost objectives based on anticipated business activity with the adequacy in staffing all positions to accommodate the needs of the restaurant. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns including schedule and planning all employee meetings.

Qualifications: Be at least 30 years of age. Be able to communicate clearly and professionally. Have knowledge of service, food and beverage, generally involving at least 3-5 years of management. Effectively operate restaurant POS system, and demonstrate exceptional math skills for the handling of cash drawers and daily deposits. Be proficient with the use of Microsoft office applications. Be able to work in a standing position for long periods of time (up to 8-12 hours). Be able to reach, bend, stoop and lift up to 30 pounds. Must have the stamina to work 40-55 hours per week. If you want a career with an exciting and fun company, have 5 years of management experience (casual dining preferred, pizza a bonus), take pride in delivering a great product, excellent service and strive to make a difference, please submit your resume.

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