What are the responsibilities and job description for the Outside Sales Catering Manager position at Mellow Mushroom Pizza Bakers?
Job Summary:
Mellow Mushroom is looking for a dynamic self-starter and customer-focused Outside Sales Catering Manager to join our team! This role is responsible for driving catering sales and ensuring seamless execution of all catering orders. The ideal candidate has a minimum 2 years experience in Catering Sales with a network of pre-existing contacts, is highly organized, has excellent communication skills, and is passionate about providing top-tier customer service while promoting the Mellow Mushroom brand.
Key Responsibilities:
Sales & Business Development:
- Develop and implement strategies to grow the catering business.
- Build relationships with local businesses, schools, and community organizations to generate new catering leads.
- Respond to catering inquiries, provide pricing, and create customized proposals for clients.
- Follow up on leads, close sales, and ensure repeat business through exceptional service.
Operations & Execution:
- Oversee all catering orders from start to finish, ensuring accuracy and timeliness.
- Coordinate with managers and staff to ensure food preparation meets Mellow Mushroom’s quality standards.
- Organize logistics for catering deliveries and set up when required.
- Ensure all catering supplies are maintained and available for orders.
Customer Service & Relationship Management:
- Provide an outstanding experience for catering clients, ensuring satisfaction from order placement to delivery.
- Address and resolve any customer concerns or complaints promptly.
- Maintain positive relationships with repeat and potential customers to encourage loyalty and referrals.
Team Collaboration & Leadership:
- Work closely with restaurant management and kitchen staff to ensure smooth operations.
- Monitor and manage catering inventory, ensuring adequate stock of supplies.
Qualifications & Skills:
- Previous experience in catering, restaurant management, or hospitality sales is preferred.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to build relationships and network within the community.
- Knowledge of food safety standards and catering best practices.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Valid driver’s license and reliable transportation with insurance for deliveries.
Perks & Benefits:
- Competitive wage with performance-based bonuses on new and repeat catering sales starting at 10% of sales in addition to any customer tips.
- Employee discounts on delicious Mellow Mushroom food.
- Opportunities for career growth within the company.
- A fun, laid-back work environment that embraces creativity and individuality.
If you have a passion for great food, outstanding service, and growing a successful catering business, we’d love to hear from you! Apply today and become part of the Mellow Mushroom family.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Compensation Package:
- Commission pay
- Uncapped commission
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Catering Sales: 2 years (Required)
License/Certification:
- Drivers License (Required)
Ability to Commute:
- Fayetteville, AR 72703 (Required)
Work Location: In person
