What are the responsibilities and job description for the General Manager position at Mellow Mushroom?
Job Overview
We are seeking a dynamic and experienced General Manager to oversee the daily operations of our high-volume restaurant. The ideal candidate will have a strong background in restaurant management, with expertise in back-of-house and catering. This role requires exceptional leadership skills, a passion for high-quality food, and a commitment to delivering outstanding customer service. The General Manager will be responsible for ensuring the highest standards of food safety and quality while fostering a positive work environment for all staff.
Responsibilities
- Lead and manage all aspects of restaurant operations, including staff management, inventory control, and financial performance.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and sanitation.
- Oversee cash handling procedures and ensure accurate financial reporting.
- Develop and implement operational policies and procedures to enhance efficiency and customer satisfaction.
- Coordinate catering services and special events to maximize revenue opportunities.
- Train, mentor, and evaluate staff performance to promote professional growth and development.
- Foster a positive dining experience by maintaining high standards of service quality.
- Collaborate with culinary teams to create innovative menu offerings that align with customer preferences.
- Address customer inquiries and concerns promptly to ensure satisfaction.
Requirements
- Proven experience in restaurant management or a similar role within the food service industry.
- Strong knowledge of cash handling practices and financial management.
- Experience in catering operations is a plus.
- Familiarity with food production processes and culinary techniques.
- Excellent understanding of food safety standards and regulations.
- Exceptional customer service skills with the ability to resolve issues effectively.
- Strong leadership abilities with excellent communication skills.
- Ability to work in a fast-paced environment while managing multiple priorities.
- A passion for fine dining and commitment to delivering an exceptional guest experience.
Join our team as we strive to provide an unforgettable dining experience while maintaining the highest standards of excellence in our operations.
Job Type: Full-time
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
Application Question(s):
- Are you able to obtain a county-approved pouring license for alcohol?
- Are you willing to participate in a background check?
- Do you have a Serv-Safe license?
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Cumming, GA 30041 (Required)
Work Location: In person
