What are the responsibilities and job description for the General Manager position at Melton Hospitality Advisors?
Compensation : $160-$180k / year salary plus Bonus and great Benefits!
Are you looking for the opportunity to put your stamp on the Hospitality industry in our area? Do you see opportunity where others don't? If you answered yes, then we have a great opportunity for you! Our client's property caters to both business and leisure travelers, offering an unparalleled guest experience. As they strive for excellence in hospitality, they are seeking a dynamic and experienced Hotel General Manager to lead their complex and uphold their commitment to exceptional service. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a passion for delivering outstanding guest experiences.
Responsibilities :
- Leadership and Team Management :
- Provide effective leadership for the hotel staff, fostering a positive and collaborative work environment.
- Recruit, train, and mentor team members to deliver exceptional service and uphold brand standards.
- Foster a culture of continuous improvement and employee development.
- Operational Excellence :
- Oversee day-to-day hotel operations, ensuring seamless coordination between departments.
- Implement and enforce standard operating procedures to optimize efficiency and guest satisfaction.
- Monitor and control operating costs while maintaining high-quality service.
- Guest Experience :
- Uphold the highest standards of guest service, anticipating and addressing guest needs promptly.
- Implement and maintain guest service programs to enhance overall satisfaction.
- Respond to guest feedback, reviews, and concerns to ensure continuous improvement.
- Financial Management :
- Develop and manage the hotel budget, with a focus on revenue generation and expense control.
- Maximize profitability through strategic pricing and revenue management strategies.
- Monitor financial performance and implement corrective actions when necessary.
- Sales and Marketing :
- Collaborate with the sales and marketing teams to drive revenue and market share.
- Develop and implement sales strategies to attract group bookings and events.
- Represent the hotel in the local community and industry events.
Qualifications :
We encourage candidates from all backgrounds to apply.
Salary : $160,000 - $180,000
