Account Manager Laredo

Melton Logistics is a full-service transportation logistics firm. We provide superior, personal, customized, North American transportation solutions to our customers while offering exceptional benefits and generous opportunities to our employees.

SUMMARY: The Freight Broker/Account Manager is responsible for the development of profitable new business and for building strong relationships with existing customers that allow for the retention and growth of their business. Inside Sales Brokers are typically our first contact with new customers and must always represent the company in a professional manner using a consultative approach to winning their business.

RESPONSIBILITIES:

• Provide quotes and handle booking requests for all transactional customers
• Utilize a consultative sales approach to identify, solicit, and secure new business from existing and new customers
• Participate in face-to-face sales calls as needed
• Manage all customer account and contact information, sales call notes, and rate quote documents as well as any other customer interaction information through a Logistics Operations System & CRM Tool
• Provide sales support to Marketing Manager for direct marketing campaigns, web ads, print ads, and other sales lead programs
• Participate in the evaluation of and respond to all formal bid packages, on-line bid packages & carrier profiles from assigned customers
• Ensure customers are informed of all the necessary documentation requirements for customs clearance, hazardous materials, or to meet any other regulatory or customer requirements
• Other duties as assigned

QUALIFICATIONS:

• Two years of transportation sales/business development or freight brokerage experience
• Must have working knowledge of Microsoft Office and a CRM tool
• Must be fully English/Spanish bilingual both written and spoken
• Must have the ability to multi-task, work in a fast-paced, team oriented environment, make good decisions, and problem solve.