Senior Manager of Product Design

Location : Chicago, IL, United States

Date Posted : Feb 27, 2025

Category : Product Design

As the Senior Manager of Product Design, you will be responsible for leading key Meltwater applications through a distributed design team. Your role will involve guiding designers in the development of software interfaces, ensuring best-in-class interaction design, visual design, and user experience (UX). You will play a leading role in enhancing Meltwater's platform experience, driving intuitive use and industry-leading outcomes. Additionally, you will mentor product designers in honing their craft through key practices.

What You'll Do :

• Team Leadership : Oversee the execution of product designers, ensuring their work meets high standards in interaction design, UI, and human-centered design.
• Creation and Craft : Develop strong understanding of products by helping to lead the creation of workflows, user prototypes, wireframes, and visual designs.
• User-Centered Advocacy : Champion user-centered design principles in all projects.
• Strategic Guidance : Collaborate with teams to align design efforts with Meltwater's core business objectives, executing on the priorities and facilitating collaboration through design-driven processes.
• Cross-Functional Collaboration : Engage with designers and developers to ensure alignment with development requirements and systems documentation. Work with UX design research team to identify user pain points, assess products, and identify UX opportunities.
• Mentorship : Serve as a direct manager and mentor to designers, modeling exemplary behavior and defining what constitutes "great" design.
• Partnership Development : Collaborate with product managers (PMs), and directors to foster strong design and user experience outcomes.
• Facilitation of Innovation : Lead teams through ideation, feasibility assessments, and story-mapping workshops to enhance design and development processes.
• Design Process Communication : Act as a design steward by communicating the design process to cross-functional leaders, promoting a holistic view of user experience across the end-to-end journey.
• Design Quality Assurance : Conduct reviews of designs through product-based evaluations and system-wide assessments.
• Design Planning : Create important design plans that address the UX creation and product releases.
• Inspiration and Support : Inspire your teams and provide essential support for personal growth.
• User Experience Metrics : Drive user experience metrics and assess design effectiveness through research and user testing.
• Culture Building : Be a strong contributor to design culture while continuously helping the design practice to grow.

What You'll Bring :

What We Offer :

Our Story

The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We're proud of our diverse team of 2,300 employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

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Salary : $165,000 - $175,000