What are the responsibilities and job description for the Customer Enrollment Associate position at Melville Management Firm?
We are proud to represent some of the biggest names in the telecommunications and technology industries. As we launch our newest project alongside the top wireless provider in the nation, we are thrilled to welcome new Customer Enrollment Associates to our team!
Our team specializes in driving customer acquisition and maximizing sales revenue for our clients. As a Customer Enrollment Associate, you’ll have the opportunity to serve as the face of this celebrated brand while helping customers find wireless solutions to fit their needs. This Customer Enrollment Associate role is more than just a job; it’s an opportunity to have a meaningful impact on the Long Island community and connect with others. Our top priority is ensuring our clients and customers receive top-tier service at all times. We are seeking a Customer Enrollment Associate with a customer-centric mindset to align with our visions. An ideal candidate for this role will have a background in customer service, sales, retail, or a similar field. If this sounds like you and you’re ready to embark on an exciting career journey, we invite you to apply today!
What Does A Customer Enrollment Associate Do?
- Engage directly with customers and clients on a daily basis to effectively showcase Verizon’s product features and benefits
- Maintain organized records of customer interactions, sales contracts, and installation appointments
- Answer customer inquiries in a comprehensive and professional manner, and confidently overturn any objections that may arise during the sales process
- Negotiate sales contracts to ensure customers are receiving services that meet their needs, and sales revenue is being maximized
- Attend training onsite and virtual Customer Enrollment Associate training sessions to sharpen customer service and sales skills
- Monitor customer contact rates and sales data, reporting any feedback on areas of improvement to Senior Management
What Does A Customer Enrollment Associate Need to Succeed?
- High school diploma or GED
- 0-3 years of experience in sales, customer service, retail or hospitality
- Customer-centric mindset with a drive for meeting/exceeding sales goals
- Desire to develop new skills both professionally and personally
- Ability to commute to our onsite Melville location
- Flexible schedule with the ability to work evenings and weekends as needed
What’s In It For You?
- Comprehensive in-house training
- Competitive bonuses and performance incentives
- Energetic, team-centric environment
- Consistent performance reviews with Senior Management
- Local, national, and even international travel opportunities!
Job Type: Full-time
Pay: $45,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $45,000 - $58,000
