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Customer Enrollment Team Member

Melville Management Firm
Melville, NY Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/19/2025

We are proud to represent some of the biggest names in the telecommunications and technology industries. As we launch our newest project alongside the top Internet and Wireless provider in the nation, we are thrilled to welcome new Customer Enrollment Team Members to our team!

Our team specializes in driving customer acquisition and maximizing sales revenue for our clients. As a Customer Enrollment Team Member, you’ll have the opportunity to serve as the face of this celebrated brand while helping customers find wireless solutions to fit their needs. This Customer Enrollment Team Member role is more than just a job; it’s an opportunity to have a meaningful impact on the Long Island community and connect with others. Our top priority is ensuring our clients and customers receive top-tier service at all times. We are seeking a Customer Enrollment Team Member with a customer-centric mindset to align with our visions. An ideal candidate for this role will have a background in customer service, sales, retail, or a similar field. If this sounds like you and you’re ready to embark on an exciting career journey, we invite you to apply today!

What Does A Customer Enrollment Team Member Do?

  • Engage directly with customers and clients on a daily basis to effectively showcase Verizon’s product features and benefits
  • Maintain organized records of customer interactions, sales contracts, and installation appointments
  • Answer customer inquiries in a comprehensive and professional manner, and confidently overturn any objections that may arise during the sales process
  • Negotiate sales contracts to ensure customers are receiving services that meet their needs, and sales revenue is being maximized
  • Attend training onsite and virtual Customer Enrollment Team Member training sessions to sharpen customer service and sales skills
  • Monitor customer contact rates and sales data, reporting any feedback on areas of improvement to Senior Management

What Does A Customer Enrollment Team Member Need to Succeed?

  • High school diploma or GED
  • 0-3 years of experience in sales, customer service, retail or hospitality
  • Customer-centric mindset with a drive for meeting/exceeding sales goals
  • Desire to develop new skills both professionally and personally
  • Ability to commute to our onsite Melville location
  • Flexible schedule with the ability to work evenings and weekends as needed

What’s In It For You?

  • Comprehensive in-house training
  • Competitive bonuses and performance incentives
  • Energetic, team-centric environment
  • Consistent performance reviews with Senior Management
  • Local, national, and even international travel opportunities!

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $50,000 - $60,000

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Job openings at Melville Management Firm

Melville Management Firm
Hired Organization Address Huntington, NY Full Time
We have partnered with the nation’s most reliable wireless network to ensure customers have access to premium Internet, ...

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