What are the responsibilities and job description for the Supply Chain Associate position at Memebox Corporation?

Company Description

MBX (formerly Memebox) is a multi-brand beauty and personal care startup headquartered in San Francisco. The venture-backed company has raised over $200M in funding from prominent investors, including Goodwater Capital, Johnson & Johnson, Pear VC, Y Combinator, and other Silicon Valley VCs.

Memebox operates a portfolio of K-beauty and personal care brands that are co-developed with strategic partners like Sephora and Ulta, using data-driven insights to identify white space opportunities in the market. The company’s products are developed and manufactured in Korea, leveraging the latest K-beauty innovation in formulation, packaging, and speed-to-market. MBX has offices in San Francisco, Los Angeles, Seoul, Shanghai, and Taipei and its brands include Kaja, I Dew Care, Pony Effect, I’m Meme, and Nooni.

Role Description

We are looking for a hands-on Supply Chain Associate to support planning and fulfillment operations for the US market, with a primary focus on our retail and e-commerce business. This highly visible and impactful role will drive operational excellence and help maintain a healthy supply chain for the US market. This role will report to the Head of Supply Chain and partner closely with US Sales, Marketing, E-Commerce, other related teams in Korea, and the 3PL warehouse.

Core Accountabilities

Support the Head of Supply Chain with end-to-end supply demand planning for finished goods and all related components plans that ensure availability of materials or products
Own 3PL relationship and accountable for fulfillment performance for all sales channels
Manage all inbound Ocean / Air shipments from Korea to the US and troubleshoot any customs issues or FDA holds
Own retail PO management and reporting on fulfillment progress to the Head of Supply Chain
Own end to end process on SPS commerce and Netsuite Oracle
Own internal Influencer / Marketing orders to ensure all shipments get fulfilled in a timely manner
Own E-Commerce inventory management and order fulfillment and reporting metrics to the Head of Supply Chain
Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost, quality, inventory turns. Meet or exceed inventory turn metrics
Analyze inventories to determine how to increase inventory turns, reduce waste, or provide critical information to support customer service
Aggressively manage and report E&O inventory and risk
Work closely with sales and brand development to seamlessly support new product launches for all channels
Communicate with the Logistics and Supply Chain teams in Korea
Help build efficient planning and operational processes that will support scaling business
Own reporting and visibility of regional monthly revenue targets and achievements

Desired Skills and Capabilities

Ability to effectively manage planning of a large portfolio of SKUs

Exceptional analytical and mathematical skills with advanced proficiency in Excel

Ability to ensure on-time delivery of new launch orders by calculating accurate lead times on Ocean / Air shipments and inbound process at the warehouse

Experience with identifying and deploying cost savings opportunities

Enable visibility through reporting of supplier performance, inventory and allocation to internal stakeholders

Strong communicator and strategic thinker with a bias toward action and solutions

Ability to work in a fast-paced environment and highly resourceful

A process junkie that is willing to drive into the details and has the ability to drive process efficiencies internally and externally with logistics partners

Advanced Excel skills

Experience in sales and demand analysis to forecast the most accurate inventory

Minimum Experience and Skills

1-2 years experience in logistics management or warehouse operations

1-2 years experience in supply chain management

Candidates with consumer goods or cosmetics experience are preferred

Bonus Points

Experience with planning for multi-brand growth on omni retail channels

Bilingual in Korean

Competitive Benefits

Competitive salary and performance-based bonuses.

Comprehensive health, dental, and vision insurance covered 100% by the company

250 Monthly Parking allowance $100 paid monthly for commuting benefits

20 Days of Paid Time Off (4 Weeks)

15 Days Days of Paid Holidays

Location : Hybrid, Los Angeles, CA

Salary : $100

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