What are the responsibilities and job description for the Supply Chain/ERP Associate position at TOP Group - Japanese Recruiting Agency?
Position : Supply Chain Associate / ERP Specialist
Industry : Japanese Food Trading company
Location : Santa Fe Springs, CA / Los Angeles Area
Pay : $25-33 / hr (DOE) plus benefits
Status : Full time / Direct hire
In person training for roughly 2 months. After that – it can be hybrid but can be discussed directly with the manager when the time comes.
Job Duty :
Troubleshoot ERP system issues that are reported by the branch. When necessary, serve as a liaison between users and software techs.
Test when new developments, patches, and software upgrades, become available by creating scenarios and coordinating the test to verify / validate results.
Help branches by answering their questions and providing solutions to their issues for both systems and workflows.
Create and modify SOPs and other supporting documents, such as manuals to aid branch operations.
Maintain and keep the ERP Portal current to make sure all saved materials are current.
Train branch users by designing / conducting sessions.
Attend scheduled meetings and actively share information, improvement plans, and observation
Support Operation HQ Managers in business process improvements, implementing best practices, and fully utilizing ERP system.
Collect information from branches and prepare data, reports, charts, and matrixes.
Assist with internal and external auditors regarding Oracle system and operation procedures.
Provides project status and other reports to his / her manager.
Recommends new features or changes to system or operation workflow based on user feedback.
Demonstrates behaviors consistent with the core values and mission of Operation HQ.
Other duties as assigned.
Qualifications
Bachelor's degree in information technology, computer science, or similar preferred
At least 2 years experience as an ERP specialist in a related industry
A background in business administration, project management, or a related field will be advantageous
A deep understanding of ERP systems and related technologies
Great organizational and time management skills
Excellent analytical and problem-solving skills
Please submit resume. Only Qualified candidates will be contacted by TOP Los Angeles
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