What are the responsibilities and job description for the Associate Business Analyst position at MEMIC?
The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to be transparent.
MEMIC is looking for an Associate Business Analyst in the Portland, ME area.
The Associate Business Analyst will assist in identifying and implementing improvements that drive value and efficiency for the MEMIC Group. The Associate Business Analyst will assist with the design and deployment of cross-functional initiatives and evaluate the cost and benefits of past and potential changes to drive continuous improvement. This is achieved by working with business, technical, and vendor team members to identify defects and / or enhancements, gather requirements, define use cases, document process changes, and create and execute user acceptance testing plans.
Principle Duties & Responsibilities :
- Researches information to produce business requirements and create scope documents for tickets, enhancement requests and small to medium size / complexity projects.
- Gathers specifications and participates in the testing of solutions provided by system vendors and / or internal teams to ensure timely and accurate implementation.
- Establishes and maintains effective communication and collaboration with product / project teams, business stakeholders, Information Technology, Policyholders and Agents, as applicable.
- Identifies and investigates errors or anomalies in system results, data and reporting and works through to ultimate solution which includes reviewing and analyzing impacted accounts to determine action needed and performing the necessary transactions.
- Communicates technology changes to teams and informs key stakeholders.
- Updates department standard operating procedures for teams to reflect procedure changes due to new functionality.
- Facilitates scheduling of meetings, takes meeting notes and tracks and follows up on take-aways.
Minimum Knowledge, Skills and Abilities :
Our comprehensive benefits package includes all traditional offerings such as :
We also offer other benefits to help foster a healthy, balance lifestyle such as :
MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.
