Business Office Coordinator

Introduction

Do you want to join an organization that invests in you as a Business Office Coordinator? At Memorial Health University Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Memorial Health University Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Business Office Coordinator like you to be a part of our team.

Job Summary and Qualifications

The primary responsibilities of this position will be to assist with patient registration procedures, pre-authorizations for treatment, and patient scheduling for the Therapy Services. Interview patients for all pertinent account information. Verify insurance coverage by phone and obtain pre-certification/authorization. Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for therapy. Coordinate patient information with referring and internal physicians. Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate therapy. Activate all pre-registered patients that have reported for services. Work with finance and registration in order to explain policies regarding services, charges, insurance billing, and payment of account. Schedule patient visits for OP therapy services. Schedule patients and assures all information is up to date and accurate in the EMR, and work the work ques to assure timely scheduling. Obtains all required patient information and medical information required prior to appointment. Conducts department phone communication. Assist in other areas of the therapy services as needed.

What qualifications you will need:

• Three years of relevant experience is required
• Management experience is preferred
• Medical coding and billing experienced is preferred
• An Associate’s or Bachelor’s degree in business, computer or clinical related science preferred.
• Previous experience and/or training in billing/collections and customer service. Written and verbal communication, basic understanding of ICD-9 and CPT coding. Ability to adapt to change. Computer and calculator experience. Use of copier and multi-line telephone and fax. Excellent telephone communication skills. Must be detail oriented and have the ability to deal with constant change; must have the ability to work quickly and accurately under pressure and stress.

Memorial Health University Medical Center has provided quality healthcare services since 1955, giving patients access to highly-trained physicians and advanced technology. Our 600 bed hospital is one of the region's leading acute care facilities that serves 35 counties across southeast Georgia and southern South Carolina. Located in Savannah, Georgia, we are a regional referral center for heart care, cancer care, trauma care, children's care, high-risk pregnancies and high-risk newborn care. Our hospital includes the region's only Level I trauma center and children's hospital, as well as the Savannah campus of Mercer University School of Medicine.

At Memorial Health, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Clerical Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.