What are the responsibilities and job description for the Quality & Process Improvement Analyst position at Memorial Hospital of Sweetwater County?
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MHSC is an equal employment opportunity employer and does not discriminate on the basis of gender, age, race, color, creed, religion, national origin, marital status, sexual orientation, gender identity, mental or physical disability or uniformed services status. MHSC is dedicated to fostering an inclusive environment that recognizes the contributions and supports the advancement of all because an inclusive environment can enhance the quality of healthcare, improve hospital/community relations, and positively affect the health status of society. No candidate will be rejected based on any of the above or any disability that, with reasonable accommodation, does not prevent performance of the essential job duties.
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MHSC is committed to the “Planetree” methodology of “Person-Centered Care”. Person-Centered Care is more than hospitality. It is more than amenities and inviting surroundings. Person-Centered Care is an evidence-based framework for improved patient and family engagement, better clinical outcomes, increased staff retention/ recruitment, and high value care. Person-Centered Care creates workplaces that energize and inspire joy. It places patients and caregivers at the center of the care experience and unites communities around health and wellness. This approach also focuses on supporting the professional and personal aspirations of healthcare professionals who can more effectively care for others when they feel cared for themselves.
JOB SUMMARY:
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The Quality & Process Improvement Analyst is accountable to support quality, patient safety, peer review, regulatory standards compliance and process improvement related activities as defined by the organization. The Quality & Process Improvement Analyst is accountable for identifying, analyzing, and improving existing processes using data, metrics and feedback in collaboration with the Quality Committee, Quality Director, Senior Leaders and other organization members. The Quality & Process Improvement Analyst uses evidence-based process improvement methodologies. The Quality & Process Improvement Analyst must be flexible in work habits to meet peak demands while still maintaining consistency in work processes and data collection. The Quality Analyst will be responsible for presenting data and quality information in all forms of methods so teams of people can interpret the information and act on it accurately. This position reports to the Director of Quality.
JOB QUALIFICATIONS:
Education:
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A bachelor’s degree in a health-related field is preferred or accomplished within 4 years of accepting the position. A minimum of two years in a health-related field is required or ability to demonstrate competent skills related to the position. Demonstrable skills in quality improvement, data management and process improvement are also preferred. Certification in quality will be achieved within 4 years such as CPHQ, CHCQM, etc.
Job Knowledge and Skills:
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Have workable knowledge of clinical practices; evidence-based practice, work flow, and quality processes. Must be able to understand and work with connectivity between quality, peer review, patient safety, and regulations. Must be self-motivated to learn and research literature. Must be able to use competently a variety of data systems, EMR’s, computer programs such as Excel, Word, PowerPoint, and other software. Must be able to accurately assess data and compile data in a manner that is easily understood by various work teams. Must be able to work within a variety of teams. Skills in process improvement methodologies such as Lean are preferred.
