What are the responsibilities and job description for the Surgical Scheduler - CPG Cardiology position at Memorial Physician Practices?

Conemaugh Physician Group is seeking a full-time Surgical Scheduler for CPG Cardiology in Johnstown, PA. The Scheduler is responsible for coordinating patient’s surgical procedures and testings, contacting insurance companies for approvals, and ensuring that appropriate contacts are made to complete the process. Under the direction of the Practice Manager, the Scheduler is responsible for performing secretarial and general office duties, including, but not limited to, answering phones, maintaining medical records, supply inventory, tabulation of surgical statistics, and support of Cardiology operations in a physician’s office to meet the needs of the patient and medical staff. Interacts with all age groups according to their age and developmental needs.

Who We Are :

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics, and patient-focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience.

Where We Are :

The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living, and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us :

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement / Assistance for qualified applicants
Professional Development and Growth Opportunities
And much more…

Essential Responsibilities :

Surgery Scheduling – responsible for scheduling all surgical procedures for all physicians within the practice.

Responsible for notifying Centralized Scheduling with all surgical procedure dates with any special instructions as applicable.

Responsible for obtaining correct CPT and ICD10 codes prior to obtaining authorizations for surgical procedures.

Will work with coding / billing staff to ensure that appropriate coding procedures are gathered.

Responsible for ensuring that appropriate consents are completed for surgical procedures, copied for office records, and submitted to appropriate contacts at the hospital and / or office.

Responsible for ensuring that patient’s insurance is active and eligible for the date of surgery.

Responsible for contacting insurance companies and obtaining authorizations for all surgical procedures being performed.

Authorizations must be obtained prior to surgical procedures being performed.

Responsible for notifying operating rooms, ASU, Centralized Scheduling, and insurance companies when there are changes in procedure and / or dates.

Responsible for scheduling all Patient testing – MRIs, CT scans, etc. within a 24-hour period.

Responsible for obtaining authorizations for all patient testing – MRIs, CT scans prior to patient having testing performed.

Responsible for scheduling Pre-Testing through Centralized Scheduling and working with patients for all pre-testing information.

Communicate with Physicians, Practice Manager, and clinical staff when appropriate paperwork, authorizations, and / or consents are not complete prior to procedures being performed.

Answer all incoming phone calls in a courteous manner and return all phone calls the same day before leaving for the day.

Continually strive to identify areas of cost containment by monitoring supplies and equipment.

Obtain statistics as requested by Practice Manager.

Attend assigned and / or scheduled in-service education meetings and staff meetings.

Promote an environment that is conducive to employee and patient safety.

Must be flexible with workload, schedule, and location to meet the department volume demands.

Maintain confidentiality of all patient information in accordance with departmental policies and procedures.

Maintain office equipment in good operational order.

Assist with front desk duties, if workload permits.

Understand and obtain insurance authorizations for patient x-rays, labs, MRIs, and all testing, when required by patient’s insurance plan.

Use the insurance companies’ websites, i.e. Navinet, UPMC, etc. system for insurance authorization verification.

Understand and comply with office policies as outlined in the Policy Manual.

Assist Device Coordinator with pacer clinics and procedure scheduling.

Job Qualifications : Education :

Required : High School Graduate or equivalent.

Preferred : Graduate of an approved medical secretary school.

Experience :

Required : One to two years' experience in a physician office setting. Individual must have strong clinical skills and be proficient with medical terminology.

Preferred : Experience with EPIC Electronic Health Record and experience with Word and Excel.

EEOC Statement :

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment : Minority / Female / Disabled / Protected Veteran.

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Surgical Scheduler - CPG Cardiology

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