What are the responsibilities and job description for the Scheduler position at Stuart Cardiology Group?
Join Our Team!
Position: Full-Time Schedule: Monday - Friday, 8:30 AM - 5:00 PM (30-minute lunch break) Location: Stuart, FL
We are looking for a highly organized and compassionate Medical Scheduler to become a vital part of our healthcare team. This full-time role is perfect for a professional who thrives in a fast-paced environment and is committed to delivering exceptional patient care through efficient scheduling and communication.
As the first point of contact for many of our patients, you’ll play a key role in ensuring a smooth and positive experience. If you have a strong background in medical office operations and enjoy working collaboratively with both patients and medical staff, we encourage you to apply.
What You'll Do:
- Coordinate and schedule patient appointments, tests, and follow-up visits based on provider availability and office protocols.
- Confirm and update appointments, clearly communicating any changes to patients and clinical teams.
- Maintain accurate, up-to-date physician schedules, minimizing conflicts and maximizing clinic efficiency.
- Ensure all patient information is handled with strict confidentiality in compliance with HIPAA regulations.
- Deliver outstanding customer service and build rapport with patients through professional, clear, and courteous communication.
- Enter patient and appointment details accurately into scheduling and EHR systems.
- Support administrative operations with a team-oriented, adaptable attitude.
- Manage multiple scheduling priorities while staying calm, composed, and focused under pressure.
What You Bring:
- At least 2 years of experience in a medical office or healthcare setting (or equivalent experience).
- Excellent phone etiquette and the ability to communicate clearly and compassionately with patients over the phone.
- Strong written and verbal communication skills.
- Familiarity with scheduling software and electronic health record (EHR) systems.
- Exceptional attention to detail and organizational skills.
- A professional demeanor with the ability to multitask efficiently in a high-volume environment.
- Commitment to maintaining patient confidentiality and upholding HIPAA standards.
- Dependable, punctual, and able to work independently and as part of a team.
Preferred Qualifications:
- Experience with medical scheduling software and EHR platforms.
- Working knowledge of medical terminology and clinic procedures.
- Call center experience.
Additional Information:
- Commute Required: Must be able to reliably commute to Stuart, FL 34996.
- Relocation: Must be willing to relocate prior to start date if not already local.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Cardiology
Schedule:
- Monday to Friday
- No weekends
Work Location: In person