What are the responsibilities and job description for the DISPATCH - INTERMODAL position at MEMPHIS CITY CARTAGE, LLC?
This position is for our Chicago, IL office. Our Dispatch team is the front line operating authority and is responsible for the day to day operations/activities of the division. They provide supervision and direction to all operations employees. They ensure that all operations schedules required by the customer are met 100% of the time. They also oversee quality and efficiency of transportation associates; equipment utilization and maintenance; and adherence to companies policies, procedures, and DOT regulations.
KEY ACCOUNTABILITIES:
- Responsible for dispatching company drivers for pick up and delivery of shipments.
- Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.
- Ensure safe and healthy workplace and address compliance issues, implement and maintain safety and compliance procedures.
- Complete daily reporting of operational/quality requirements.
- Ensure compliance with DOT requirements and regulations.
- Provide instructions to drivers on routing and proper handling of materials.
- Dispatch drivers on a variable schedule as needed.
- Hire drivers that meet company and DOT requirements.
- Ensures employees are provided with appropriate tools to complete assignments.
- Counsels and uses progressive corrective action processes when disciplining employees.
- Remains current with changes and operating procedures within assigned areas.
- Perform driver safety rides (process walk).
KNOWLEDGE, EXPERIENCE, AND SKILLS:
- Bachelor’s Degree in Logistics/Transportation is preferred.
- Knowledge of Chicago, IL Railyards
- Detailed understanding of 20/40 IC business
- Detailed understanding of 53' domestic container business
- At least 5 years dispatch experience.
- Experience in Transportation/Logistics/environment is preferred.
- Must have very good interpersonal skills and the ability to interact with customers and employees.
- Exceptional problem solving, conflict resolution, decision making, planning, and organizational skills are all required.
- Working knowledge of Trinium is preferred.
This position is Full time, Monday - Friday Noon - 8:00 pm - 6:00 pm. Every other Saturday remote
Benefits: Competitive pay, medical & life insurance, paid Holidays, vacation and sick time.
For Consideration, please email your resume.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- On call
- Weekends as needed
Application Question(s):
- Do you have experience with Trinium Software?
- What operating systems have you used before?
Experience:
- Drayage Dispatching: 5 years (Required)
Ability to Relocate:
- Chicago, IL: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $60,000