What are the responsibilities and job description for the Computer Software Specialist 3 - EAM position at Memphis Light, Gas and Water Division?
MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.
MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.
MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.
The essential responsibilities of the Computer Software Specialist 3 will include providing technical guidance and assistance for software systems, system development and operations and must always ensure current knowledge of changes in the Information Technology areas. Will serve as MLGW's representative while working with vendors on hardware/software purchases/implementations/problem solutions and help maintain MLGW computer standards.
Qualification Requirements:
To perform the Computer Software Specialist 3 role, you must:
- Have a Bachelor's degree in Computer Science, Engineering, Information Systems
- Have a Bachelor's degree in Business with a concentration in Information Systems
- Have a Bachelor's degree in Math with a concentration in Computer Science
- Have a Bachelor's degree with a minimum of 12 hours college accredited Information Technology of Information Systems courses
- Have 6 years of experience in database, computer hardware/software, mainframe, networking, programming or system analysis skills
- Possess a valid driver's license from state of residence
- Have at least one (1) year of demonstrated experience in a primary support function for a particular system or application and demonstrated knowledge and skills in one of the following fields:
Networking: Virtual Private Networks
Desktop Support: Windows Desktop operating system, Windows Group Policy Management, ZENWORKS Configuration Management, GroupWise, Microsoft Office Suite, MS Project, Visio, TOAD, Unix, Linux, VMware View, desktop management, desktop virtualization, thin-client PCs, tablet/mobile devices, central anti-virus software management. Applicable certifications which might include A Certification.
Physical Working Conditions:
Works inside in an office environment. Subject to sitting for long periods of time utilizing a computer. Occasional lifting, bending, stooping/crouching to transport equipment.
