What are the responsibilities and job description for the Temporary Dental Patient Services Representative (1-12 months) position at Mendocino Community Health Clinic?
Job Description
Job Description
Description :
The job assignment duration ranges from 1 to 12 months. We will provide ample advance notice when the job is nearing its end.
Are you looking for a rewarding career in healthcare? MCHC's Hillside Health Center in Ukiah, CA is currently looking for someone just like you to join their team as a Dental Patient Services Representative. As the first point of contact for patients, you'll play a crucial role in providing exceptional customer service. You'll warmly greet patients, assist with their needs, schedule appointments, and ensure that all personal information is accurately updated. Plus, you'll get to work with a team that truly cares about making every patient's visit to MCHC a comfortable and productive experience.
If you're a compassionate and dedicated individual, we want you to apply today and help us continue making a positive impact in our community!
Duties Include :
- Efficiently and effectively answers, screens and routes calls utilizing a multi-line phone system.
- Monitors, checks, and responds to voice mail messages throughout each workday.
- Schedules and maintains patient appointments, in a diligent manner. Conducts daily patient appointment confirmation calls.
- Prepares for next day’s appointments by verifying patient eligibility, determining if balances are due, checking flag notes, and ensuring we have the necessary forms.
- Discusses fees, collects payment, and directs patient to Patient Financial Services, as needed, with paperwork for sliding scale. Prepares encounter slip and delivers to provider’s POD.
- Oversees the completion of registration and health history forms for new patients, and the review of previously completed history forms, for returning patients. Gathers patient information regarding current dental concerns.
- Provides patients with necessary forms and assist patient in completing forms, as needed. For example : Patient Registration Packet-Acknowledgment, Health History Forms, Release of Information, and 3rd Party Consent
- Travels to other site locations
Benefits Offered :
Requirements :
Minimum Qualifications :
Other Preferred Qualifications :
