What are the responsibilities and job description for the Box Office Coordinator position at Mendocino Music Festival?
OVERVIEW
Mendocino Music Festival is looking to hire an office coordinator to join our team. The festival season is two weeks long every July. Outstanding customer service is our topmost priority.
HOURS AND LOCATION
LOCATION: Our office is located in downtown Mendocino on Main Street.
HOURS: 10–4pm, Monday through Friday
March through May: 30 hours per week
June: 30-40 hours per week, depending on workload
July: 40 hours per week.
August: 30 hours per week
September through December: Off
BASELINE DUTIES AND QUALIFICATIONS
This position assists the Office Manager. Training will be provided.
Open the office at 10 am and close at 4 pm Monday through Friday
Greet visitors and assist them as needed
Answer the phone, direct calls as necessary and/or take messages
General office duties: computer entry, spreadsheet skills are very important
Do a daily Post Office pickup and/or bank deposit
Enter donations into the database
Perform ticket sales in person, on the phone or at the tent (during the festival)
Operate the cash register and make closeout reports
Track and monitor complimentary tickets to volunteers and hospitality donors
Post MMF events on local calendars and websites
Assist the Office Manager with reports, errands and/or special projects as needed
Keep the office area tidy and neat. Keep merchandise well displayed
During the festival period, may be called upon to help with the daily cash count for tent
Special projects as they arise, such as social media posting and interacting with social media visitors in a kind and thoughtful way
SKILLS AND ATTRIBUTES
Ability tocommunicate clearly, both written and verbal
Exceptional organizational skills
Ability to prioritize projects and deadlines
Calm under pressure and courteous nature, always
EDUCATION / EXPERIENCE
Experience with people as a priority
Computer skills (Word, Excel, Outlook — PC or Mac — spreadsheets and Google docs)
Familiar with phone systems and standard office equipment
REPORTS TO:
Office manager
WAGE
$20-22 hour to start
Job Types: Part-time, Seasonal
Pay: $20.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- Day shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Mendocino, CA 95460 (Preferred)
Ability to Relocate:
- Mendocino, CA 95460: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22