What are the responsibilities and job description for the Front Desk Agent position at Menger Hotel?
Example of Duties:
- To insure guest are properly checked-in and checked-out
- Proper cash handling
- To insure paperwork and all audits balance out properly
- Above average mathematical comprehension to understand and interpret numbers as they apply to operations.
- Excellent written, verbal and organizational skills required. Computer literacy a must.
- Considerable knowledge of computer systems for registration, reservation and back up systems.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Qualifications:
High School or GED required
Hotel/Resort experience preferred
Minimum cash handling and able to stand/sit for long periods of time
This is a relief overnight shift (11pm-7am) for two days and daytime shift on other days, must be able to work weekends and holidays
Grooming: Must maintain a neat, clean and well groomed appearance
Job Type: Full-time
Pay: $15.50 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Ability to Commute:
- San Antonio, TX 78205 (Required)
Work Location: In person
Salary : $16 - $16