Multi-Lines Producer

Standards of Performance:

• Actively support and incorporate company mission and core values into daily activities.
• Maintains a positive and respectful attitude with colleagues.
• Works as a team member to achieve department goals and overall company goals.
• Demonstrate positive customer service skills, internally and externally, with effective communication, respect and integrity.
• Maintains confidentiality of all information related to clients, customers, employees, carriers, or as appropriate, other information.
• Consistently reports to work on time prepared to perform duties of position.
• Demonstrates leadership skills and continually leads by example.

Essential Duties

• Write new accounts in keeping with agency and individual goals.
• Provide client service in support of sales duties.
• Be involved in the renewal process of assigned accounts.
• Negotiate annual new and renewal production goals.
• Develop prospects through an organized direct solicitation program, referrals from present accounts, target marketing leads, community affairs, affiliations, and other contacts.
• Develop all information and recommendations for prospective accounts, present proposals, and adhere to agency policies and procedures for writing a new account.
• Gather the information and risk management recommendations regarding the renewal of designated accounts, and deliver the renewals and/or binders with assistance of account managers.
• Establish the payment arrangement within agency policies and procedures for each new and renewal account.
• Handle phone calls from clients and companies.
• Perform periodic service calls on designated accounts.
• Conduct special projects at the requests of designated accounts.
• Direct technical services and claims personnel to accounts, when necessary.
• Obtain and follow up on information concerning underwriting, claims, etc., as requested by the account manager, claims coordinator, or sales center coordinator on new business and prospects.
• Maintain a concern for timeliness and completeness when interacting with customers, agency employees, and company personnel, to minimize potential for errors and omissions claims.
• Participate in classes and seminars for skill and knowledge development, and complete training schedule, as directed by management.

Authority

• Solicit business and submit applications to the proper agency department.
• Bind coverage within limits established by the agency and insurance companies.
• Collect premiums on behalf of the agency.

Qualifications

• Aggressive and assertive self-starter with the ability to influence others
• Excellent verbal and written communication skills
• College degree
• Licenses as required by the State Department of Insurance
• Previous sales experience