What are the responsibilities and job description for the Desktop Support Engineer Senior position at Menlo?
Position Overview
We are seeking a skilled IT Field Technician to join our team at Menlo. In this role, you will provide technical support and services to our clients, leveraging your expertise in computer hardware, software, and peripherals.
You will be responsible for installing, configuring, and maintaining desktop computers and equipment, as well as troubleshooting technical issues and advising customers on actions. Effective communication and problem-solving skills are essential for this role, as you will work closely with customers, staff, and other stakeholders to ensure seamless service delivery.
Key Requirements:
- Hands-on experience with computer hardware, software, and peripherals.
- Strong communication, problem-solving, and analytical skills.
- Ability to work independently and as part of a team.
- Valid driver's license and dependable vehicle.
- High school diploma or equivalent.
