Key Functions
Perform assessment / triage functions
- Conducts initial telephone screening of potential patents / clients to determine appropriate placement in various programs. Provides information to clients and families in order to help them decide about treatment, prepare for admission, and what they can expect to encounter. Effectively answers questions about all treatment programs. Ensures patients / clients meet program criteria.
- Arranges for obtaining outside medical records in a timely, efficient manner
- Alerts clinical and other staff to any special problems that might affect treatment
Perform admissions functions
Completes admission process efficiently and accurately, reviewing documents with the client so he / she is aware of rights and responsibilities and the nature of the various consents and releases that are being signed.Meets with patients on admission to conduct initial assessmentPrioritizes patient / client needs related to patient / client orientationPerform financial functions
Assess financial viability for admissionUnderstand and utilize insurance language and be able to interpret benefit information with detailed documentationCollect finances bi-weekly or as neededWork cooperatively with the UM department and Finance departmentPerform technical functions
Proficient in Cerner, TIER, and Who’s OnAble to use office equipmentAble to type while talkingProtect confidentiality and privacy
Protects the confidentiality of patients / clientsProtect the privacy of all client information in accordance with the company’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider. Failure to comply with the company’s policies and procedures on client privacy may result in disciplinary action up to and including termination of employmentMay access protected health information (PHI) and other patent information only to the extent that is necessary to complete your job duties. The incumbent may only share such information with those who have a need to know specific client information you have in your possession to complete their job responsibilities related to treatment, payment or other operations.Participate in team workRepresents the program to referral sources, potential clients, and other outside individuals and agencies in a courteous, professional manner that reflects positively on the program and its staffAccept delegated assignmentsBe the liaison between Admissions and all of the Menninger programsBe an active participant in team meetingsWilling to adjust work schedule and / or hours to meet business needsPerform other duties when needed
Education : Preferred :
Master’s Degree from an accredited program in the behavioral healthcare field-or- an RN with a BSN
Required
License / Certification : LMSW, LCSW, RN, LPC or LCSW.
Experience :
Required : Minimum 4 year direct patient care experience in a behavioral health setting
Related admissions experience
Preferred : Cerner or experience with electronic charts.
