What are the responsibilities and job description for the Mobile Crisis Case Manager position at Mental Health Association?
Job Description:
Mobile Crisis Peer Case Manager
OVERVIEW: The Mobile Crisis Team is responsible to respond to calls requesting support for individuals in a crisis state or situation. Crisis calls may originate from law enforcement, families, school systems, community agencies, or other entities. The Mobile Crisis Case Manager will access and de-escalate a situation, and provide advocacy and resources to an individual, based on needs.
- Provide mobile crisis services for individuals experiencing an episode of psychiatric crisis, or who are otherwise behaviorally unstable
- Utilize standardized assessments and de-escalation techniques to assist the individual/s in crisis
- Collaborate with the appropriate clinician, as needed, to determine if individual needs further evaluation and treatment
- Assist clients and/or families (follow up supports) with referrals, accessing resources, and community services needed
- Communicate and interact with law enforcement and local police departments
- Adhere to OMH guidance relevant to program operations and billing/documentation requirements
- Maintain accurate records and complete documentation of client services and follow-up services
- Assist with CIT training, Mental Health First Aid training, as needed
Required Qualifications:
- HS Diploma (Associate or Bachelor Degree in relevant field preferred)
- Two or more years of experience working with vulnerable populations, MH, SUD, or crisis services
- Qualify for and obtain NYS Peer Specialist Certification within orientation period
- Valid driver’s license and acceptable driving record to drive agency vehicles
Status: Full time, non-exempt
Salary: $21/ hour with shift differential for hours after 3pm
Schedule: Four 10-hour shifts, Tuesday through Saturday 10am-8pm
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
Application Question(s):
- Can you work four, 10 hour shifts 10am-8pm, Wedensday-Saturday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $21
