Duty Manager - ITP

Main accountabilities include:
• Reviews data on incoming flights such as scheduled or estimated times of arrival or departure,
destinations and down line station stops, in order to plan work activities.
• Directs and coordinates all operations functions and ensures workers and equipment are available for
fueling and defueling services.
• Manages employees in the Fueling Department
• Analyzes reports and records of operations and inspects facilities to determine effectiveness of
existing methods and procedures and physical condition of facilities and equipment.
• Prepares and submits recommendations designed to improve efficiency of fueling services.
• Investigate causes of accidents and recommend safety measures to prevent further occurrences.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and
directing work; appraising performance; rewarding and disciplining employees; addressing
complaints, resolving problems, and ensuring employees successfully complete company's training
program.
• Other duties may be assigned.

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by
their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting
them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal
requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the
interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a
serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager /
supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace
health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience
and/or training; or equivalent combination of education and experience
• Prior Aircraft Fueling experience required
• Prior management, supervisory or lead experience in the Aviation industry preferred
• Must be 18 years of age or older
• Possess and maintain a valid US driver's license with a clean driving record
• Must pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Must be available and flexible to work variable shifts including weekends and holidays
• Pass FBI background and obtain US Customs Seal
• To report any significant deficiency in our products, materials and documents
• Has the duty to suggest any improvements to working practices especially those relating to safety and
security
Knowledge, Skills and Abilities
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships