What are the responsibilities and job description for the Cash Transaction Coordinator position at Mercantile Bank?
Your Day-to-Day as a Teller
As a Full-Time Teller at Mercantile Bank, you will operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing. You will identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience. Efficiently managing your cash drawer and balancing it daily will be key responsibilities. By projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations. Your role will involve initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service. As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank.
As a Full-Time Teller at Mercantile Bank, you will operate a teller window and drive-up lane, delivering exceptional customer service through a variety of banking transactions, including deposits, withdrawals, loan payments, and check cashing. You will identify cross-sell opportunities and connect customers with the right team members to enhance their banking experience. Efficiently managing your cash drawer and balancing it daily will be key responsibilities. By projecting a positive image of the bank and maintaining up-to-date knowledge of our products and services, you'll promote strong customer relations. Your role will involve initiating sales, meeting sales goals, and actively utilizing our Customer Relationship Management System (360 View) for efficient service. As a collaborative team player, you will support colleagues in daily tasks, attend required training sessions, and adhere to all banking regulations and policies while embracing the dynamic culture at Mercantile Bank.