Student Support Coordinator

• Degree/Certificate Programs
• Transfer
• Career Technical Education
• Workforce Training
• Lifelong Learning
• Basic Skills
• Community Engagement

Under general direction to assist with the formulation of special programs, procedures and services provided to students; to provide the necessary monitoring and supervised opportunities for students; and to do related work as required. Student Support Coordinators may be assigned and provide support in a variety of special programs, including EOPS, CARE, Veteran’s Center and DSP&S.

Examples of Duties

• Organizes and coordinates support services for students on and off campus; assist in developing and coordinating services, programs, and other support strategies.
• Meets with students to determine their needs and assists them in finding ways to meet these needs; interprets diagnostic, interest, and performance tests and makes recommendation of choices available to the students.
• Assist with outreach and recruitment of eligible students’ recruitment activities including preparation of informational and marketing materials.
• Coordinate, organize and participate in program activities and events, including but not limited to community relations and recruitment, End-of-Year Recognition Celebration, workshops, and program orientation.
• Using data driven research to plan and implement new services as directed
• Maintain student records, file documentation in accordance with federal, state, and district policies.
• Determine student initial and ongoing eligibility for program or services; track individual student and cohort progress and adherence to program guidelines; ensure accuracy of and correct permanent student records and associated coding; verify documentation from third-party providers.
• Coordinate and schedule counseling appointments.
• Plan, coordinate, facilitate, and conduct orientation and workshops for students.
• Provide regular reports to management and federal/state agencies as requested; participate on program reviews; assist in assuring program compliance with federal or state program guidelines.
• Participate in program budgeting; prepare for audits; provide records, reports, backup information for auditors; Under direction, close out program accounts at the end of the fiscal year in collaboration with the Fiscal Office.
• Coordinates phases of the grants process, including maintaining compliance. Serves as liaison person between students, the college district and with other community organizations.
• Oversee and assign the work of student assistants.
• Other related duties as assigned.

• Role of the community colleges in education and the community
• Effective communication techniques used in writing and speaking
• Local school districts and their structure and procedures
• Group dynamics and characteristics of young adults
• Advising and interview techniques
• Compliance requirements of assigned special program

• Relate and understand the needs of individuals from low income backgrounds and assist these individuals in the most appropriate utilization of Merced College services
• Adhere to district policies, procedures, and rules regarding budgeting, purchasing and travel/training and expense reporting, and grants administration methods and practices
• Organize, train and direct student workers
• Motivate students in career decisions
• Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleague.

Typical Qualifications

MINIMUM QUALIFICATIONS

Required:

• Bachelor's degree
  OR
• Associate's degree AND three (3) years of applicable experience
  OR
• The equivalent education and experience
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

PHYSICAL DEMAND AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

Environment:

Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends.

Physical Ability to:

• Work at a desk, conference table or in meetings of various configurations
• Hear and understand speech at normal levels
• Communicate so others will be able to clearly understand normal conversation
• Read printed matter and computer screens
• Stand or sit for prolonged periods of time
• Bend and twist, stoop, kneel, crawl, push, pull
• Lift, carry, push, and/or pull moderate to heavy amounts of weight
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
• Reach in all directions

Vision:

See in the normal visual range with or without correction

Hearing:

Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:

• Submit a complete application by the closing date/time on the Merced College career pages at

Required Documentation:

• Letter of interest addressing your qualifications for the position (cover letter)
• Resume
• List of three professional references (no reference letters permitted)
• Diversity Statement
• Legible unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired
• If applicable, foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing.

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information:

Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Interviews will be scheduled on site.

Employee Benefits:

Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee’s only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment:

The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Merced Community College District is an Equal Opportunity Employer

Merced College offers a wide range of employee benefits at minimal cost to the employee.

CLASSIFIED Health Benefits
Cost is $12.00/month for 10 months/year. There is no cost during June and July. $12.00 covers the following as long as the members use Plan providers:

• Medical (Anthem Blue Cross):$100 deductible for each family member or $300 deductible per family paid by employee each calendar year.100% coverage after deductible is paid (except for emergency room visits which cost $100 unless the person is admitted to the hospital).
• Dental (Delta Dental):
• Vision (VSP):
• Prescription (Navitus):
• $50,000 life insurance policy on employee.
• Short-term and long-term disability

• Public Employees Retirement System (PERS)
• District and employee both pay into both social security and Medicare.

• Holidays – 11 paid plus 5 days during Christmas
• Vacation – 12 days
• Sick leave - 12 days