Support Services Analyst I/II - Extra-Help Support Services Analyst I/II

Examples of Duties

This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $23.96 - $26.42 per hour.

Duties may include, but are not limited to, the following:

• Performs administrative, fiscal, program and data processing system analysis.
  
• Gathers, tabulates and analyzes data from and works with representatives of other government agencies.
  
• Develops workload indicators, charts and reports to make recommendations on procedures and program alternatives.
  
• Reviews proposed legislation and advises' management on the potential impact.
  
• Makes decisions on financial and other administrative systems of average to difficult complexity.
  
• Conducts research, analyzes existing departmental operations, and develops new systems and procedures.
  
• Provides training and technical assistance to other staff.
  
• Creates correspondence, prepares contracts and participates in grant writing activities and contract negotiations.
  
• Facilitates Department compliance and implementation of federal and state plans.
  
• Assists with development, evaluation, and implementation of policies, programs, and projects; may serve as a project leader.

Minimum Qualifications

SUPPORT SERVICES ANALYST I

Education:
Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Progressively responsible para-professional administrative experience may substitute for the required education on a year-for-year basis.

IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY

SUPPORT SERVICES ANALYST II

Experience:
One (1) year experience equivalent to a Support Services Analyst I in Merced County.

Education:
Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Additional directly related experience may substitute for the required education on a year-for-year basis.

IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY

Essential Functions

ESSENTIAL FUNCTIONS

• Operate a personal computer and other modern office equipment.
  
• Establish and maintain filing systems.
  
• Communicate effectively with others in person and over the telephone.
  
• Create correspondence, spreadsheets, and presentation materials using various computer software programs.
  
• Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
  
• Perform job duties under stressful conditions.
  
• Respond appropriately to situations.
  
• Maintain confidential information in accordance with legal standards and/or County regulations.
  
• Make presentations.
  
• Meet deadlines under stressful conditions.
  
• Resolve conflicts and respond appropriately to complaints.
  
Complete multiple priority projects with conflicting deadlines.

• Regular attendance is an essential function.

• Principles, methods, and problems of public administration, organization, and management.
  
• Research techniques, data collection and statistical analysis.
  
• Basic principles and methods of administrative, organizational, fiscal, and data processing management.
  
• Systems analysis.

• Gather and analyze data, figures, and other various data.
  
• Analyze, coordinate and integrate economic and demographic data.
  
• Gather, organize, analyze, and present a variety of information and data.
  
• Identify problems and issues and make recommendations for solutions.
  
• Perform and document research in dealing with administrative issues.
  
• Read and interpret operating procedures and regulations.
  
• Recommend and implement change.
  
• Communicate effectively both orally and in writing.
  
• Establish effective working relationships with those contacted.
  
• Work independently.
  
• Develop administrative and data processing systems and procedures.
  
• Prepare clear, concise reports.
  
• Train other staff.

HOLIDAYS & LEAVES
VACATION

10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).

SICK LEAVE

0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

HOLIDAYS

Twelve paid holidays annually plus two optional holidays.

BEREAVEMENT LEAVE

Five (5) regularly scheduled workdays.

INSURANCE
HEALTH INSURANCE
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.

• Anthem 500 EPO
• Anthem 1500 EPO
• Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
• Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)

• County pays 100% of the premium for employees and 50% for dependent(s)

• County pays 100% of the premium for employees and 50% for dependent(s)

• Represented Employees $10,000

Voluntary Term and Whole Life Insurance are available - premium paid by employee

RETIREMENT
DEFERRED COMPENSATION

The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.

MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION

The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security. The applicable benefit formula is dependent upon your hire date with an MCERA employer; your pension amount will be determined by your age, years of service and final compensation amount.

EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.

EMPLOYEE PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM (EAP)

Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.

EMPLOYEE TICKETS, COUPONS, and DISCOUNTS

The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.

THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.

For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682