What are the responsibilities and job description for the IT Customer Systems Summer (STAR) Intern position at Mercedes-Benz Group?
Aufgaben About Us
Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks
Job Overview
Intern should understand how IT teams of this department are supporting Engineering, Warranty, ASBD, CAC & MB Academy business areas and look for opportunities for innovation and automation
Implement Agile processes in service delivery model in CAC & MB Academy domains
Develop Weekly dashboards for each business domain
Collaborate with other IT teams and business to improve process efficiencies
Responsibilities
- Understands the overall concept of Mercedes Benz, including the brand, customer, product goals, and all other aspects of service
- Rotates through our responsible areas of responsibility and provides ideas to grow and improve the business
- Accepts designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship
- Provide suggestions to management for improving customer service and internal processes
- Learns and becomes proficient on internal software systems
- Assists in creating performance reports
Qualifikationen Qualifications / Education
Education
To qualify for this internship opportunity, you must be a rising junior, senior enrolled in in a Bachelor's program
Preferred concentrations are :
Additional Information
During this 8-10 week summer internship, you will be required to report the office 3 times a week at our Sandy Springs, GA headquarters
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law
