What are the responsibilities and job description for the Front Desk Receptionist position at Mercedes-Benz of Long Beach?
The Front Desk Receptionist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.50 and $19.00.
Position Purpose
The Receptionist is responsible for answering all incoming telephone calls into the dealership in a professional and timely manner and providing either information requested or directs callers to proper party.
Essential Duties and Responsibilities
- Answer incoming phone calls, directs caller to appropriate department or individual or takes a thorough message.
- Greet all showroom guests promptly and determines the nature of their visit.
- Directs guest to the correct department, notifies the appropriate person that a customer is waiting, and makes the proper introduction.
- Communicates with callers and visitors in a professional, friendly, and efficient manner.
- Enters data into computer system and runs necessary reports for management.
- Prepare daily check-in list with all department schedules.
- Update Strata Phone System as needed.
- Assign and maintain mail boxes for sales staff.
- Assist Business Office with preparing envelopes and inserting contents for mailing.
- Maintain and update employee list on a daily basis.
- Sorts and distributes all letters prepared by the Sales Department and then stamps and places in the mail.
- Receives and logs in all incoming express mail packages and distributes to the proper party.
- Track and record daily air bills.
- Safeguard customer and Dealer information per established policy.
- Adhere to established dress code policy at all times.
- Ensure appearance of the showroom and work area is always in pristine condition.
- Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
- Exemplifies organizational culture and holds others in department accountable for doing the same.
- Other related duties as may be assigned.
Job Type: Full-time
Pay: $16.50 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Signal Hill, CA 90755 (Required)
Work Location: In person
Salary : $17 - $19
