What are the responsibilities and job description for the Loaner Car Coordinator position at Mercedes-Benz of Palm Beach?
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
Responsibilities
- Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
- Make sure loaner vehicles are filled to at least tank before loaning them out.
- Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center.
- Responsible for ensuring proper documentation requirements are met for all loaner contracts.
- Ensure loaners are lined up and ready for the early appointments in the morning.
- Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels.
Qualifications
- High School degree or equivalent
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to carry out instructions furnished in written, oral, or diagram form.
- Must possess a valid driver's license and good driving record.
