What are the responsibilities and job description for the Front Desk Greeter/Receptionist – Part Time position at Mercedes Benz of Sugar Land?
Front Desk Greeter/Receptionist - Part Time
First Impression Maker position currently available with Mercedes-Benz of Sugar Land.
This role is perfect for an outgoing professional seeking a Part-Time position. As the Front Desk Greeter/Receptionist, you will be responsible for the acknowledgement, greeting and assistance for arriving clients and vendors to our Show Stopping Showroom and Sales Area.
In addition, you will:
• Answer incoming calls in a timely and professional manner to ensure all clients or vendors receive First Class Service.
• Develop and maintain a Vehicle Prospect/Customer log
• Escort the arriving customers that need direction to the appropriate area (i.e., Service, Parts, Body Shop, Cashier, etc.)
• Greet arriving Customers with a Sales Appointment set by the Dealership Business Development Center using script as developed by the BDC Manager and Sales Manager.
• Offer refreshment and seating for Customers waiting for a Sales Representative or other Dealership personnel.
• Maintain contact with waiting Customers and seek Sales Management assistance to ensure timely intervention on behalf of the Customer.
You must be able to work 2 - 3 days during the week between the hours for 9 am - 7 pm along with every Saturday.
Other qualifications include:
• High School Diploma or equivalent
• Ability to understand and use written, electronic and verbal communications
• Professional personal appearance
• Excellent communication, organization, and Customer relationship skills
Salary : $14 - $15
