Office Manager

Company Description

Who we are. At Mercer Mass Timber we are exceptional people making mass timber for amore sustainable world. We are North America’s largest Mass Timber Manufacturer, with facilities in Penticton, British Columbia, Spokane Valley, WA, and Conway, Arkansas with a combined annual production capacity of over 255,000 cubic meters of mass timber. MMT is part of Mercer International, a leading forest products company who is one of the world’s largest market pulp producers and operates the world’s largest sawmill. Mercer has operations in Canada, Germany, United States and Australia.

What we believe. We believe that a culture of diversity and inclusion is critical in making the best decisions for our people and achieving sustainable business success. Together, we encourage, support, and celebrate the diverse voices of our employees. We strive to provide an inclusive culture by fostering an environment of mutual respect, fairness, and by providing opportunities to contribute and grow.

Position Description

Reporting to the General Manager, the Office Manager will oversee daily office operations, ensuring safety, efficiency, and adherence to quality standards. The Office Manager will be a critical team member for our organization, ensuring smooth daily operations, efficient communication flow, and a positive and productive work environment. This role blends traditional office management duties with HR support, marketing assistance, communication between the facility and corporate headquarters, and executive-level administrative tasks. The ideal candidate is extremely organized, detail-oriented, proactive, and possesses excellent communication and interpersonal skills.

Responsibilities

A summary of the responsibilities for this role are:

• Manage calendars, schedule meetings, and coordinate travel arrangements for executives and visitors. Handle correspondence, prioritize emails, and process expense reports. Prepare meeting agendas, take minutes, and distribute materials.
• Assist with onboarding, employee records maintenance, benefits enrollment, and responding to general HR inquiries. Support recruitment activities, including interview scheduling and candidate communication.
• Organize company events, meetings, and employee gatherings. Distribute engagement surveys, track participation, and support follow-up initiatives.
• Oversee mail processing, shipping, and inventory of office and janitorial supplies. Ensure common areas are clean, organized, and fully stocked. Coordinate facility and office equipment repairs to maintain a safe and functional workspace.
• Serve as a liaison between the local office and corporate headquarters, ensuring effective communication and timely updates. Prepare and submit reports on office activities and performance.
• Assist with creating and managing marketing materials, company presentations, and social media content.
• Other duties as assigned.
• Handle confidential information and documents with discretion and professionalism.
  
  

Qualifications And Skills

• Proven experience as an Office Manager or in a similar administrative role
• Strong knowledge of office management procedures and best practices
• Extremely proficient in Google Meet, Calendar, Mail, etc.
• Excellent communication and interpersonal skills, both written and verbal
• Exceptional organizational and time management skills
• Ability to multitask and prioritize effectively
• Strong problem-solving skills and attention to detail
• Discretion and confidentiality are a must
• Knowledge of basic HR principles and practices
• Familiarity with marketing concepts and tools
• Experience with social media management is a plus
  
  

Benefits

• The salary wage for this position is $60,000 – $70,000 (USD). Your wage will be commensurate with your education and experience.
• Our group benefits package, which has no waiting period, includes extended health and dental benefits.
• 401(k) retirement savings plan.