What are the responsibilities and job description for the General Manager position at Mercer Street Hospitality Group?
Mercer Street Hospitality is a boutique hospitality group that operates Lure Fishbar, Bowery Meat Company, Bar Mercer, Smyth Tavern, Cha Cha Tang, and Seahorse. We are committed to providing an unparalleled dining experience for all of our guests and seek a team leader who can positively impact our already thriving business.
Cha Cha Tang is hiring a General Manager. As a General Manager, you will be responsible for providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will also be responsible for assisting the General Manager to ensure that the restaurant meets or exceeds its financial targets and overseeing its preparedness for daily service and DOH inspection readiness.
Qualifications :
A minimum of five years of experience working as a General manager in a fast-paced, high volume, fine dining, or casual fine dining restaurant.
An unparalleled commitment to hospitality and customer service.
Exceptional leadership and communication skills.
Proven ability to motivate and manage staff.
Sound knowledge of service and food.
Strong background in beverage, specifically wine.
Ability to think critically and make sound decisions in a high-pressure work environment.
Excellent time management and prioritization skills, and the ability to multitask.
DOH Food Handler’s Certificate and Tips Certification.
Willingness to grow and learn.
Assist with wine service.
Assist with the running of the beverage program.
Duties :
Work closely with GM and management team to oversee daily front-of-house restaurant operations.
Recruit, hire, train, schedule, evaluate, and motivate staff.
Conduct and / or attend pre-meal meetings.
Open and close restaurant and complete accompanying tasks efficiently, accurately and with a keen eye for detail.
Handle service opportunities in a personal and timely manner.
Abide by and uphold company policies, and standards, as well as state sanitations / health regulations.
Work in accordance with our mission statement, always promoting Mercer Street Hospitality’s values.
Ensure and maintain safe and secure working conditions / environment.
Benefits Include :
Opportunities for growth
Health, dental, and vision benefits are offered in accordance with the ACA
Pre-tax transportation benefits
Paid sick time / Vacation
AFLAC
Employee Dining Discount
Mercer Street Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : Mercer Street Hospitality is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercer Street Hospitality are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, family or parental status, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. Mercer Street Hospitality will not tolerate discrimination or harassment based on any of these characteristics.