What are the responsibilities and job description for the Customer Service Representative - Banker position at Merchants Bank?
Maintain exceptional relationships with our customers by delivering personalized banking solutions that exceed their expectations. As a Customer Service Representative - Banker, you will have the opportunity to work in a dynamic environment and make a meaningful impact on our customers' lives.
You will process banking and financial transactions, answer account-related questions, and introduce our customers to a variety of banking products and services. Your primary goal will be to understand our customers' needs and provide tailored solutions to meet those needs.
To succeed in this role, you must possess excellent communication and interpersonal skills, as well as a passion for building long-lasting relationships with customers. Sales experience is essential, and cash handling skills are required.
Occasionally, you may be asked to work at nearby branches, but most of your time will be spent serving customers at our Spring Grove location.
