What are the responsibilities and job description for the Employee Experience Coordinator Bi-Lingual Preferred position at Merchants Distributors, LLC?
Overview
The Employee Experience Coordinator supports employees across a variety of shifts and warehouse departments providing basic HR guidance regarding benefits, payroll, and employee relations.
Schedule: Sunday-Thursday
10am-7pm (schedule may change as needed)
Bi-Lingual (English/Spanish) Preferred
Responsibilities
• Perform turnover and attendance analysis for assigned departments/shifts to help identify attrition trends and improve retention. • Assists supervisors and employees with Logile/PeopleSoft regarding concerns with pay discrepancies, time & attendance, scheduling; escalating to Specialist as needed.• Directs employee relation issues and/or concerns to the appropriate Employee Experience Business Partner, providing support as needed.• Assists with promoting a positive company culture through communication and support of all employee engagement activities.• Works with the HR Business Partner to drive engagement through hourly warehouse exit interviews, employee experience surveys and 30/60/90 touch base sessions. • Serves as first point of contact for warehouse employees needing information on resources; or connection to the SME/Specialist in areas of compensation, benefits, talent development, etc. • Assists team with ensuring compliance with federal and state postings/policies, required certifications, scanning and record keeping.• Assists training with new hire orientation and continuing education initiatives.• Assists Employee Experience Business Partner with communication during annual benefit enrollment and new hire benefit enrollment. • Works with the HR team to promote employee recognition programs including BAM, Upright & Tight, President’s Award; as well as supporting the Wellness Advocates.
Qualifications
• Beginning knowledge of Microsoft Office Suite, Intermediate level in Excel.• Bi-lingual (Spanish) preferred.• Strong customer service skills and experience• Ability to multi-task, prioritize, and meet tight deadlines.• Exceptional listening and organizational skills. • Excellent written and verbal communication skills with a meticulous attention to detail.
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