What are the responsibilities and job description for the Associate Director, US Oncology SCRUM Master position at Merck Sharp & Dohme?
Job Description
The company’s US Human Health Division has undergone significant transformation over the past few years, by building and enhancing our core commercial capabilities to be more adaptive and responsive to changing market needs and customers’ expectations. As a result, US Oncology has begun to develop, manage and incorporate Agile methodologies in the way we work. To help achieve this vision, US Oncology developed Agile Digital Teams to innovate new ways of communicating, measuring, and interacting with our customers and patients through digital channels and technologies. A core member of those teams is the Scrum Master.
The Scrum Master is responsible for supporting the Agile Digital Team(s) in their effort to develop and execute digital/ omnichannel strategies across our portfolio of brands to drive greater customer experience, innovation, and business value. In addition, the Scrum Master will develop a strategy to realize the cultural changes needed to embed Agile principles and practices in the way we work.
This role has a Hybrid working arrangement, with 3 days per week in the Upper Gwynedd office.
Primary Responsibilities:
Supports the launch and training of the Agile Team
Guides the team on how to use Agile/Scrum practices and values to improve the quality, speed, and compliance of digital promotion
Coaches the team to higher levels of Agile maturity over time
Facilitates SCRUM events and maintains KANBAN boards to enable transparency about the work and adjustments that are required
Facilitates discussion to enable rapid and thoughtful decision making
Guides the team on how to optimize self-organization
Removes impediments to work progress via servant leadership, coaching or influencing actions of SMEs and leadership
Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on progress and problem-solving
Models and coaches diplomacy and emotional intelligence to enable conflict resolution and a self-directed team mindset
Supports Trimester Business Planning (TBR) Process – brings value to marketing stakeholders by coaching them in development of Objective & Key Results (OKRs), and the subsequent planning, prioritization and execution of work (Big Room Planning)
Education Minimum Requirement:
Required: Bachelor's Degree
Required Experience and Skills:
5 years marketing or marketing communications experience
Strong executive presence and communication skills with ability to speak with candor when appropriate
Highly skilled in influencing without authority and leading cross-functional teams
High EQ and ability to create psychological safety within teams
Ability to effectively facilitate both small and large group sessions
Possesses a growth mindset and embraces the practice of transparency and continuous improvement
Demonstrated initiative and ability to act quickly to resolve problems or conflicts
Preferred Experience and Skills:
Experience with the promotion operations processes including content creation, approval, digital publishing, and content management
Scrum certified and/or experience in a Scrum Master role (i.e., understanding of scrum principles, practices, and theory)
Strong understanding of change management
Experience leading a large field or HQ change initiative
Project Management experience and/or certifications
Strong understanding of the end-to-end marketing process
Strong understanding of the evolving US healthcare landscape and interdependencies
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
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U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
1st - DayValid Driving License:
NoHazardous Material(s):
NAJob Posting End Date:
02/14/2025- A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R334108
