People Success Coordinator

SUMMARY   

The People Success Coordinator is a vital member of our HR team, ensuring seamless daily operations and enhancing the overall employee experience. This role focuses on onboarding, benefits administration, compliance, and employee engagement, while maintaining accurate records and facilitating key HR processes. 

KEY RESPONSIBILITIES & DUTIES

• Facilitate administrative onboarding tasks: new hire communications, HCMS setup and scheduling and facilitating orientation sessions.  
• Coordinate administrative offboarding tasks: employment closeout in HCMS system and other administrative systems, scheduling exit interviews and closeout and coordination of benefits with employees.  
• Oversee day-to-day administration of medical, dental, vision, 401K, HSA/FSA and other savings accounts, life insurance, voluntary benefits, etc.  
• Ensure compliance with applicable federal and state laws pertaining to employment and benefit plans (e.g. ADA, ACA, COBRA, ERISA, FMLA, HIPAA, FCRA, and PFL) and completion of applicable reporting requirements.  
• Administer quarterly audits of all benefits plans in HCMS for data integrity; partner with the People team to manage employee data integrity and provide insights for decision making.  
• Support internal and external audits for Payroll and HR/People; create biweekly payroll reports, including bonus, commission, and other required payments.  
• Aids Talent Acquisition by posting jobs internally and externally, ensuring compliance with federal, local, and state regulations.  
• Schedule interviews and support the Talent Acquisition team by monitoring the candidate process, experience, and ensure a seamless transition from candidate to new hire.  
• Assist with developing standard operating procedures related to HR Administration to enhance internal operations and workflow that follow federal, state, and local laws.  
• Handle general HR/People inquiries and administrative requests including letters of employment, wage, and employment verification forms, etc.  
• Participate in the planning and execution of employee events and wellness program initiatives to improve employee engagement and promote healthy lifestyles.  
• Conduct compensation reviews of new and existing positions throughout the organization for internal and external market comparison and equity analysis.  
• Other ad-hoc assignments as required.

REQUIREMENTS/QUALIFICATIONS

• Experience: 2 or more years of administrative, Human Resources, and/or People Operations experience, or a combination of education and experience.
• Education: Bachelor’s degree in business administration preferred.
• Skills
  1. A desire to continue growing a career in Human Resources/People Operations. 
  2. Excellent verbal and written communication skills. 
  3. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. 
  4. Excellent organizational skills and attention to detail. 
  5. Proficient with Microsoft Office Suite or related software. 
  6. Proficient with or the ability to quickly learn payroll management, human capital management system (HCMS), and similar computer applications.  

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

PHYSICAL DEMANDS 

• Sitting for extended periods while working on a computer.
• Frequent use of hands and fingers for typing, handling paperwork, and operating office equipment.
• Occasional standing, walking, and reaching to retrieve files, attend meetings, or set up for events.
• Ability to lift and carry up to 20 pounds for tasks such as organizing office supplies or event materials.
• Visual acuity to read and analyze documents, spreadsheets, and computer screens.
• Clear verbal communication to interact effectively with employees, management, and external stakeholders.
• Occasional travel may be required for training sessions, recruitment events, or company meetings.