What are the responsibilities and job description for the Client Service Representative – Entry Level – Immediate Hire position at Mercurial Inc?
We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is perfect for individuals eager to start their career in customer service and develop valuable skills in client relations. As a Client Service Representative, you’ll play a key role in ensuring client satisfaction and supporting our business goals.
Key Responsibilities:
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Key Responsibilities:
- Client Interaction: Be the first point of contact for clients, answering inquiries and providing accurate information about our products and services
- Problem Resolution: Help clients resolve issues efficiently, ensuring a positive experience
- Account Management: Maintain accurate and confidential client records and databases
- Team Collaboration: Work with other departments to ensure smooth communication and service delivery
- Feedback Collection: Gather client feedback to provide insights that improve service quality and customer satisfaction
- Education: High School Diploma or GED required; associate’s or bachelor’s degree is a plus
- Experience: No prior experience required; we welcome recent graduates and individuals eager to learn
- Communication Skills: Excellent verbal and written communication skills with a friendly, professional demeanor
- Interpersonal Skills: Strong ability to build relationships with clients and team members
- Detail-Oriented: Ability to manage multiple tasks while paying attention to detail
- Training: Comprehensive training program to set you up for success
- Career Growth: Opportunities for professional development and advancement
- Supportive Environment: A positive, collaborative workplace where your contributions are valued
- Compensation: Competitive salary with performance-based incentives
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