What are the responsibilities and job description for the Client Service Representative – Entry Level – Immediate Hire position at Mercurial Louisville?
We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is perfect for individuals eager to start their career in customer service and develop valuable skills in client relations . As a Client Service Representative, you’ll play a key role in ensuring client satisfaction and supporting our business goals. Key Responsibilities : Client Interaction : Be the first point of contact for clients, answering inquiries and providing accurate information about our products and services. Problem Resolution : Help clients resolve issues efficiently, ensuring a positive experience. Account Management : Maintain accurate and confidential client records and databases. Team Collaboration : Work with other departments to ensure smooth communication and service delivery. Feedback Collection : Gather client feedback to provide insights that improve service quality and customer satisfaction. Qualifications : Education : High School Diploma or GED required; associate’s or bachelor’s degree is a plus. Experience : No prior experience required; we welcome recent graduates and individuals eager to learn. Communication Skills : Excellent verbal and written communication skills with a friendly, professional demeanor. Interpersonal Skills : Strong ability to build relationships with clients and team members. Detail-Oriented : Ability to manage multiple tasks while paying attention to detail. What We Offer : Training : Comprehensive training program to set you up for success. Career Growth : Opportunities for professional development and advancement. Supportive Environment : A positive, collaborative workplace where your contributions are valued. Compensation : Competitive salary with performance-based incentives. Candidates must be local Powered by JazzHR
