What are the responsibilities and job description for the Client Service Representative - Entry Level position at Mercurial Louisville?
Are you a motivated and enthusiastic individual looking to start your career in customer service? Join our team as a Client Service Representative ! This entry-level opportunity is ideal for recent graduates or those looking to develop essential skills in client relations and customer service.
As a Client Service Representative , you'll play a crucial role in ensuring client satisfaction, supporting our business goals, and contributing to our overall success.
Key Responsibilities :
- Client Interaction : Serve as the first point of contact for clients, addressing inquiries and providing accurate information about our products and services.
- Problem Resolution : Effectively resolve client issues to ensure a seamless, positive experience.
- Account Management : Maintain organized and confidential client records and databases.
- Team Collaboration : Partner with cross-functional teams to ensure smooth communication and exceptional service delivery.
- Feedback Collection : Gather client feedback to improve service quality and drive customer satisfaction.
Qualifications :
What We Offer :
