Client Service Representative - Entry Level Job Opening in Louisville, KY at Mercurial Louisville

What are the responsibilities and job description for the Client Service Representative - Entry Level position at Mercurial Louisville?

Are you a motivated and enthusiastic individual looking to start your career in customer service? Join our team as a Client Service Representative ! This entry-level opportunity is ideal for recent graduates or those looking to develop essential skills in client relations and customer service.

As a Client Service Representative , you'll play a crucial role in ensuring client satisfaction, supporting our business goals, and contributing to our overall success.

Key Responsibilities :

Client Interaction : Serve as the first point of contact for clients, addressing inquiries and providing accurate information about our products and services.
Problem Resolution : Effectively resolve client issues to ensure a seamless, positive experience.
Account Management : Maintain organized and confidential client records and databases.
Team Collaboration : Partner with cross-functional teams to ensure smooth communication and exceptional service delivery.
Feedback Collection : Gather client feedback to improve service quality and drive customer satisfaction.

Qualifications :

Education : High School Diploma or GED required; associate’s or bachelor’s degree is a plus.

Experience : No previous experience required. Ideal for recent graduates or individuals eager to learn and grow in customer service.

Communication Skills : Strong verbal and written communication skills with a friendly and professional demeanor.

Interpersonal Skills : Ability to build strong relationships with clients and team members.

Detail-Oriented : Ability to manage multiple tasks and maintain attention to detail.

What We Offer :

Comprehensive Training : Receive a thorough training program to help you succeed in the role.

Career Growth : Take advantage of professional development opportunities and pathways for advancement.

Supportive Work Environment : Join a positive, collaborative workplace where your contributions are valued.

Competitive Compensation : Enjoy a competitive salary with performance-based incentives.

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Client Service Representative - Entry Level

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