What are the responsibilities and job description for the Case Mangement Coordinator position at Mercy Care?
Position Purpose
The Case Management Coordinator is a leadership role responsible for overseeing non-clinical resource coordination for Mercy Care patients. This position ensures that individuals experiencing homelessness and other vulnerable populations have access to essential community resources, such as housing, employment, food, and transportation. Through direct supervision of community health workers and resource specialists, this role bridges the gap between social care and healthcare.
What You Will Do
Supervise and support a team of community health workers and resource specialists.
Oversee program administration, including budgeting, reporting, and documentation.
Develop and implement procedures to ensure compliance with policies, guidelines, and grant requirements.
Coordinate with clinic staff and social care teams to streamline resource access for patients.
Provide direct behavioral health case management, linking patients with necessary support services.
Train and onboard new team members to enhance program effectiveness.
Minimum Qualifications
Bachelor's degree in human services or a related field.
Three years of experience in social care programs, with expertise in connecting individuals to community resources.
Prior supervisory experience preferred.
Strong knowledge of community resources, including housing assistance, employment programs, and transportation services.
Ability to interpret policies and implement compliance measures.
Ability to identify best practices within scope of work and develop internal programmatic procedures and ability to coordinate with other internal partners for which there is no direct supervision.
Position Highlights and Benefits:
Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
Opportunity to get paid daily – through DailyPay
Paid holidays and generous Paid Time Off (PTO)
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
Fast response interview times and job offers.
Ministry/Facility Information:
Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
