What are the responsibilities and job description for the Community Services Coordinator position at Mercy Haven?
Join a Meaningful Profession with Mercy Haven!
Discover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We are dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly. Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package.
RESPONSIBILITIES
- Assist residents in securing and maintaining entitlements (e.g., SSI/SSD, PA Medicaid, SNAP, Section 8) and provide referrals for unmet service needs.
- Support residents in developing and implementing long-range service plans in collaboration with the supervisor and staff.
- Conduct weekly home visits and phone contacts, providing additional crisis support as needed, with appropriate documentation.
- Maintain accurate and current records, including resident files, phone logs, and documentation of resident interactions and collateral service provider contacts.
- Notify the supervisor of crisis situations and document incidents accordingly.
- Conduct bi-monthly fire drills and assist with resident move-ins and move-outs, ensuring living spaces are clean and prepared.
- Promote independent living skills such as budgeting, cooking, personal hygiene, and public transportation use.
- Provide transportation for residents to mental health programs, court, and emergency medical services as needed.
- Facilitate resident support groups and connect residents to external educational and vocational resources.
- Participate in staff meetings, supervision, training, and interagency collaborations.
- Conduct monthly rent reviews with the supervisor and assist in discharge planning.
- Ensure program compliance with record-keeping, site conditions, and funding requirements (OMH, HUD, etc.).
- Maintain positive relationships with neighbors and the community.
- Conduct outreach to State Operated Hospitals and Community Residences.
- Rotate on-call duties and participate in committees and professional groups as related to the position.
- Perform additional related responsibilities as needed.
POSITION RELATIONSHIPS
Reports to: Associate Director of Supportive Housing
Supervises: Housing Specialists, Community Services Specialist, Interns
QUALIFICATIONS
- Master's Degree in Social Work or related Human Services field preferred OR
- Bachelor's Degree in Social Work or related field, AND Human Services experience with people living with mental illness required
- CASAC and SIFI certification preferred
- Supervisory Experience Required
- Experience with people living with mental illness, MICA
- Valid NYS Driver's License with a safe driving record, access to a personal and reliable vehicle
- Physical Requirements: Sits, stands, stoops, squats, walks, and moves intermittently during work hours, may push or pull 10-15 pounds daily, may push or pull up to 50 pounds occasionally, drive agency vehicle
*Training will be completed Monday-Friday, 8:30am - 4:30pm*
SCHEDULE: Tuesday - Saturday, 8:30am - 4:30pm
PAY RATE: Up to $51,500 per year ($26.41 hourly)
- Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan.
- Generous Paid Time Off policies, including vacation and sick time.
- Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement Savings
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Alternate Work Schedule (AWS) eligible after completed training
Learn more at mercyhaven.org!
MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.
Salary : $51,500
