What are the responsibilities and job description for the Registrar - Kenwood Family Medicine position at Mercy Health?
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours : 40
Work Shift : All (United States of America)
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Job Summary :
The Patient Registrar is the first line of quality service to our patients and the community. The Patient Access Representative will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions :
- Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
- Processes admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems.
- Answers internal and external calls in a friendly and helpful manner.
- Troubleshoots and resolves problems promptly.
- Ensures patient flow is maintained and informs the Supervisor of any department and patient issues immediately.
- Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients.
- Other duties as assigned.
Education :
Experience :
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Benefits :
Many of our opportunities reward your hard work with :
Department : Kenwood Family Medicine - MHP Cincinnati, LLC
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .
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