What are the responsibilities and job description for the Safety Specialist position at MERCY HOUSE?
Job Details
Description
Shelter Specialist, Safety Job Description
Job Title: Shelter Specialist, Safety
Reports to: Emergency Shelter Program Manager
Department: Emergency Shelter
Region: Ventura County
Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule, including weekends, mornings, evenings, and holidays. Dependability, responsibility, and effective communication skills are essential. Fluency in Spanish is highly valued. The ability to demonstrate personal integrity is required
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness
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Assist in implementing shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
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Engage with shelter guests to encourage and discuss progress toward housing
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Help with shelter setup and maintenance
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Maintain general cleanliness and safety of the facility, including emptying trash cans and clean-up tasks
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Assist with receiving and verifying orders from vendors, completing tally sheets
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Help organize supplies and manage facility needs
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Ensure a safe and functional shelter by providing traffic control and gate service
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Perform basic searches of persons or their property as required
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Demonstrate responsibility during perimeter checks and fire watch duties
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Provide client engagement support to drivers during shuttle service ride-along
Administration
Goal: Oversee administrative duties that support program services
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Assist with keeping detailed daily summary sheets
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Support record-keeping and reporting efforts
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Maintain perimeter check logs and fire watch records
Miscellaneous
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Assist with guest services and program activities as needed
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Complete ad-hoc projects as assigned by the Supervisor
Requirements
Requirements:
Education and Experience
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This person must possess a high level of patience, tolerance, and understanding for individuals who present for services with urgent multiple case management and health needs
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Ability to perform crisis intervention as needed
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Ability to complete job duties that are guest focused, trauma informed, and housing focused
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The ability to direct and professionally control crowds while preserving their right to personal dignity
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Ability to work in synch with licensed 3rd-party security officer team
General
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Reliable transportation required
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A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
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Detail-oriented and computer proficient in Microsoft Word and Excel required
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Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility
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The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
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Multi-task and work in a fast-paced environment
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Navigate urgent matters while upholding a degree of flexibility
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Work effectively with a diverse population
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Rapid prioritization
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Speak effectively before landlords and/or small groups
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Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Physical Requirements
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Commuting in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc.
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Enter units with program staff as needed
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Answer and respond to phone queries
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Prolonged periods of sitting at a desk and working on a computer
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Must be able to lift fifty pounds at times
Salary : $21