Site Lead Overnight

Schedule:

• Wed - Sun: 11:00 p.m. - 7:00 a.m.

Introduction: The Overnight Site Leader is a full-time position that covers overnight shifts at the Emergency Shelter Program. The position's primary responsibilities include cleaning, logistics, and program support, with additional supervisory and leadership job responsibilities. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. This position consists primarily of overnight logistics shifts and may include weekends and holidays. The Overnight Site Leader reports directly to the sites Program Manager and will oversee a small team of Overnight Logistics staff.

I. Management
Goal: Support Identified Program Staff facilitating optimal performance & promote MH staff values
Support shelter staff during designated shifts
Assist in various aspects of staff's duties
Assist in coordinating and managing special group events and holiday events
Provide crisis/conflict intervention
Communicate and assist any staff or shelter issues with Program Manager.
Oversee Time ledger, PTO, schedules, and coverage.
Assist the onboarding of new staff and coordinate ongoing training.
Assist with driving shuttles.
II. Administration
Goal: Oversee administrative duties that support program services.
Coordinate supply and service needs
Assist with securing necessary resources
Assist with record keeping and reporting
Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions
to meet the overall needs of Mercy House except as to any language that establishes that the
employment relationship is at the will of either the staff member or Mercy House.
III. Logistics & Safety
Goal: Maintain safety and serenity of residents protecting against external and internal disruptions.
Provide an active staff presence during assigned overnight shifts
Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills, and general groundskeeping
Perform nightly deep cleans across site to ensure overall health of facility, including servicing restrooms, showers, and food-service areas
Resolve any conflicts and file incident reports when necessary
Provide necessary emergency support and follow emergency procedures
Conduct safety and wellness checks, communicating potential concerns with security staff to ensure staff and guest safety
[If program utilizes fleet vehicles] Provide late-night transportation services
IV. Program Support
Goal: Assist Program Manager with program functions and activities.
Encourage and discuss progress toward housing with shelter guest
Provide general support for guests
Observe and report concerns, violations, and general events in daily staff logs
Provide Late-night meals and organize early-morning food distribution
V. Miscellaneous
Attend staff meetings and training workshops as needed
Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)
Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications.
Perform ad hoc projects as appointed by Supervisor

Qualifications: Ability to work effectively with a diverse population; plan, organize and prioritize duties; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others. Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed. Ability to complete job duties that are guest focused, trauma informed, and housing focused. Possess supervisory skill set and ability to guide and lead a small group of staff. California drivers license, proof of insurance and reliable transportation is required. DMV Records Pull may be required for programs that utilize fleet vehicles.