Staffing Coordinator

Mercy Ships uses hospital ships to transform lives and serve nations. In regions where resources are scarce, a state-of-the-art hospital ship is the most efficient way to deliver free surgeries. We follow the 2000-year-old model of Jesus, bringing hope and healing by providing life-changing surgeries to children and adults who otherwise would go without. Together we are saving lives.

How does the Staffing Coordinator support the Mercy Ships' mission from our headquarters in Lindale, TX? By...

Working closely with Ward Staffing Specialist in processing all volunteer applications in the Ward sector.

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

APPLICATION

• Contact candidates to inform them of employment possibilities, consideration, and selection.
• Responsible for denying or withdrawing applications that are deemed unqualified for Mercy Ships service, or applicants that are non-responsive.
• Keep staffing plans and other staffing tools/programs up to date with accurate, relevant information.
• Meticulously track applications assigned, document progress, and provide requested workload and progress metrics.
• Assist in finding alternate, suitable positions for applicants when deemed appropriate.
• Provide a high-touch, positive candidate experience that ensures candidates are well-informed of their progress.
• Answer applicants’ questions regarding their application and service with Mercy Ships
• Coordinate application reviews for ship-bound applicants and ensure they are being completed by defined response/timing benchmarks.
• Coordinate departmental interviews.
• Schedule volunteers for On Boarding courses
• Submit training requests as needed.
• Send final offer or denial letter.
• Send immigration documents to applicants
• Ensure incoming crew have completed all pre-embarkation requirements.
• Ensure applicants do not become stagnant in the process (everyone receives timely communication and applications are steadily moving forward)
• Ensure data entry in information systems is accurate and timely

COLLABORATION

Attend weekly meetings with the Staffing Specialist, respective department heads/Resource Managers, and a ship-HR representative.

• Work closely with the Staffing Specialist to understand issues, problem-solve, and forecast needs.

OTHER

• Maintain current knowledge of Mercy Ships policies and procedures regarding minimum commitments and requirements.
• Stay aware of the most current fleet news and essential information regarding field services by utilizing published resource pages in Navigator.
• Attend team devotions on established cadence.
• Follow up on all email and phone inquiries.
• Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

INTERPERSONAL

• Must enjoy working with people; strong interpersonal skills required.
• An enthusiastic and relational approach to working with volunteers and colleagues within the structure of Mercy Ships.
• Must be a team player and willing to collaborate with others.
• Be committed to providing the best possible customer service.
• Ability to embrace, promote, and participate in a well-functioning, productive, and professional team.

TECHNICAL

• Strong computer skills required with high proficiency with Microsoft Office Suite.
• Capacity to learn custom systems and applications.

COMMUNICATION

• Strong written and verbal communication skills, and high attention to detail required.
• Ability to communicate and understand the special purpose, mission, and general operational areas of Mercy Ships.
• Excellent customer service skills with an emphasis on tact and confidentiality

PERSONAL

• Must possess strong problem-solving and critical-thinking skills.
• Must be self-motivated and thorough.
• Must be detail oriented.
• Must be flexible and ready to learn and grow as our systems, processes, and plans change.
• Ability to think critically, plan, forecast changes, needs, issues, etc. and address them.
• Work with integrity and demonstrate accountability.
• Must be comfortable working in a standard office environment.
• Supportive of Mercy Ships mission and vision and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity, and demonstrate accountability.

Education And Experience

The requirements listed below are representative of the education and/or experience required.

• High School Diploma required.
• Mercy Ships experience is preferred but not required.
• 1-2 years of experience in a customer-focused administrative role preferred.
• Experience in Human Resources is a plus.
• Experience with Applicant Tracking Systems (ATS) preferred.
• Successful completion of Mercy Ships Entry Training will be required within the first year.

To be considered for this role, please take a moment to apply here:

https://careers.mercyships.org/Applicant/CurrentOpportunities.aspx?PosId=1038

What You Will Contribute in This Position:

(Essential Job Responsibilities & Duties)

What you’ll receive:

The opportunity to use your professional skills to make a global impact.

The opportunity to live out your faith at work.

Medical, prescription, dental & vision insurance.

403(b) retirement savings plan, with matching contribution.

Paid holidays & a competitive rate of Paid Time Off accrual

Staff devotionals, prayer time, and Chaplaincy support.

On campus dining with gourmet meals, including a specialty coffee shop and community events

On campus recreation, including indoor basketball and racquetball courts, weight room, walking and biking trails, a disk golf course, and an outdoor pool

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lindale, TX 75771: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Recruiting: 1 year (Preferred)

Work Location: Hybrid remote in Lindale, TX 75771

Salary : $20 - $0